Assistant General Manager at KidStrong Sugarland

Job Description

Job Description

Benefits:

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

Are you a high-energy leader who loves coaching kids, driving sales, and building an active, thriving community?

At KidStrong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager , you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!

Why You’ll Love Working Here

• Competitive Pay: $37,000 – $42,000 / year (Full-Time, ~40 hrs/week)

• Great Perks for Your Family: 1 FREE KidStrong membership for your child + 50% off camps and birthday parties!

• Paid Time Off: PTO + Sick Days

• Career Advancement: Clear pathways for internal growth and leadership development

• Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day

What You’ll Do

1. Sales & Growth

• Lead member acquisition by conducting outbound call drives (75–100 calls/day ) to new and interested leads.

• Finalize trial sales and memberships both over the phone and in-center.

• Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop-ups.

2. Team Leadership & Coaching Culture

• Serve as Manager on Duty (MOD) when the General Manager is off.

• Partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework.

• Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.

• Manage the Lead Coach/Sales Manager.

3. Center Operations & Experience

• Track center KPIs, sales numbers, and member retention to make smart operational decisions.

• Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.

• Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.

4. Hands-On Coaching (5–10 Hours/Week)

• Deliver the KidStrong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.

• Use the KS Coaches App to track attendance, awards, and student progress.

Who You Are

• Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos – 11 yrs) is a must. Pediatric OT/PT experience is a major plus!

• Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.

• Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").

• Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).

• Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like LearnUpon, ADP, CareerPlug, or CRM software.

• Certified: CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.

Schedule & Location

• Schedule: Typically 4 weekdays + 1 weekend shift (dependent on center needs).

• Location: In-Person at KidStrong Sugarland (Houston, TX).