Pharmacy Tech

ORGANIZATION INFORMATION

Established in 1984, Equitas Health is a regional not‑for‑profit community‑based healthcare system and federally qualified community health center look‑alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

POSITION SUMMARY

Equitas Health Pharmacy, part of Equitas Health, provides access, education, consultation and management of general retail and specialty pharmaceuticals for patients of Equitas Health and other Ohio providers, as well as the local community. The Pharmacy Technician is responsible for providing superior customer service and being a good team member. The Technician receives and inputs prescriptions, prices, prepares, adjudicates, fills and processes the checkout and/or shipment of prescriptions, processes insurance claims, prior authorization and patient assistance program paperwork, and helps with inventory management.

ESSENTIAL JOB FUNCTIONS

Verbal and written communication; relationship building with clients and staff; utilization of a computer for typing and research; reliable transportation.

Hourly Rate: Starting at $20.43 based on Technician Registration Status with the Ohio Board of Pharmacy

BENEFITS

• PTO
• Vision
• Dental
• Health
• 401k
• Sick time

* Public Service Loan Forgiveness (PSLF)

MAJOR AREAS OF RESPONSIBILITIES

• Provide excellent customer service to Equitas Health Pharmacy patients.
• Process prescriptions accurately and efficiently, collecting all pertinent patient information, providing thorough insurance verification, and billing insurances to minimize patient out‑of‑pocket costs.
• Fill prescription orders accurately and efficiently, ensuring the entire order is filled and given to the pharmacist for checking in a prioritized staging manner.
• Work collaboratively with the Equitas Health Medical Center and other Pharmacy employees, and represent the Pharmacy positively to vendors and clinics.
• Complete daily paperwork and processes related to technician duties to manage pharmacy policies and procedures.
• Assist in managing inventory systems to ensure acquisition, control, dispensing, and reconciliation of medications in compliance with legal and regulatory requirements.
• Work with physicians’ offices and insurance companies to obtain prescription authorizations and prior authorizations.
• Master the Ohio HIV Drug Assistance Program (OHDAP) and 340B intricacies.
• Learn and master all policies and procedures needed for processing prescriptions with standard insurance and the 340B program.
• Demonstrate unconditional positive regard to clients and conduct all job responsibilities with a focus on exceptional customer service.
• Continuously grow and develop cultural competency, exhibiting understanding, awareness, and respect for diversity.
• Contribute to a positive work environment by demonstrating unconditional positive regard to all employees, interns, etc., respecting diversity.
• Perform other duties as assigned by the Director of Pharmacy Services or Pharmacy Manager.
• Perform any other responsibilities as defined in the Equitas Health Pharmacy Operations Manual.

EDUCATION / LICENSURE

• Minimum of a high school diploma/GED; bachelor’s degree preferred.
• Certified pharmacy technician preferred.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS

• Two years pharmacy technician experience preferred, especially in specialty pharmacy or 340B pharmacy.
• Thorough understanding of pharmacy operations and laws.
• Excellent written and verbal communication skills.
• Knowledge of health and social service needs of persons with HIV/AIDS.
• Sensitivity to, interest in, and competence with cultural differences, HIV/AIDS, minority health, sexual practices, chemical dependency, and working with persons of color and the LGBTQ community; proficiency in Microsoft Office and other computer applications required.
• Preferred prior experience with the PioneerRx operating system, though not required.
• Reliable transportation, driver’s license and proof of auto insurance required.

OTHER INFORMATION

Background and reference checks will be conducted. In accordance with Equitas Health’s Drug‑Free Workplace Policy, pre‑employment drug testing will be administered. Hours may vary; applicants may work between 8:00 am and 7:00 pm based on pharmacy needs. Individuals are not considered applicants until they have been asked to visit for an interview and, at that time, complete an employment application. Completing the application does not guarantee employment.

EQUAL EMPLOYMENT OPPORTUNITY

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.