Head of Partnerships Remote (US) View role

Legitmark is building the trust layer for resale. We believe that authentication should be fast, accurate, and accessible to everyone, from individual sellers to the worlds largest marketplaces. Our team of experts and engineers authenticate millions of items annually, helping buyers shop with confidence and sellers maximize value. We push the boundaries of whats possible in authentication and seek to deploy our expertise to as many users as possible.

About the role
Were hiring a Head of Partnerships to own Legitmarks partner ecosystem. This is our first dedicated partnerships hire.This role is central to defending and growing our market position. Youll work with a diverse set of partners, including marketplaces, resale platforms, and e-commerce businesses, to build repeatable motions that drive adoption, retention, and expansion.The role blends account management, business development, and operations, requiring someone who can manage complex relationships, navigate competitive pressure, and collaborate cross-functionally with Product and Customer Experience to deliver customer-first solutions.This position is remote (US-based). Travel is expected ~25%, including quarterly international trips.

In this role, youll:

• Own day-to-day relationships with key accounts and channel partners

• Conduct quarterly business reviews and develop account expansion strategies

• Identify upsell opportunities like new categories, increased volume, and deeper integrations

• Monitor account health and proactively address retention risks

• Navigate competitive pressure and defend Legitmarks value proposition

• Identify and qualify new channel partnership opportunities

• Build and manage pipeline of prospective partners

• Lead negotiations and close new partnership agreements

• Represent Legitmark at industry events and partner meetings

• Build and maintain CRM infrastructure and account documentation

• Develop partnership playbooks and enablement materials

• Travel domestically and internationally to meet partners and grow the business

• Define and track partner performance metrics across retention, growth, and satisfaction

• Collaborate with Product and Customer Experience to deliver customer-first solutions

Were looking for someone with:

• 5+ years of experience in partnerships, account management, or business development within e-commerce, marketplaces, or SaaS

• A track record of growing and strengthening existing accounts, not just landing new ones

• Experience in resale, secondhand, luxury, or marketplace businesses

• Strong operational instincts with experience working across systems, processes, and cross-functional teams

• Ability to operate with clarity and ownership in fast-moving, resource-constrained environments

• Excellent communication, negotiation, and relationship-building skills

• Comfort with international business, particularly in Asia

• Willingness to build things yourself (decks, CRM, playbooks) not just manage them

• Fluency in Mandarin Chinese preferred

About Legitmark
Legitmark is an authentication services company that verifies luxury goods and sneakers for the worlds largest resale platforms. Our human-powered approach delivers 98-99% accuracy with industry-leading turnaround times, serving over 125,000 businesses globally.We are an equal opportunity employer. To apply, send your resume and a brief note to View email address on click.appcast.io. Tell us about an account or partnership you grew: what was the situation, what did you do, and what happened.

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