Commercial Zero-Turn/Small Engine Technician
Bortnick Tractor Sales
Job Description
Job Description
Job Description
Reports to Service Manager
The Service Technician’s role consists of 3 main functions: Enhancing Our Team, Serving Our Customer and Achieving Financial Goals . Each of these functions require different skills and time spent in each area but are equally important parts of being on the Bortnick Team.
Enhancing Our Team
● Maintains a clean, orderly and safe work area.
● Works efficiently and effectively by asking for assignment if the current job is temporarily unable to be completed or has been completed.
● Assembles new equipment for display, delivery to the customer and completes a PDI on new units using the PDI checklist.
● Perpetuates their education and training on the product lines as changes occur.
● Performs other related duties, as assigned.
Serving Our Customers
● Performs repair and maintenance work on equipment in accordance with time schedules as assigned by the Service Manager.
● Maintains cleanliness of the customer’s equipment with a goal of exceeding customer expectations.
● Recommends to the Service Manager any additional repair or maintenance work when needed.
● Notifies the Service Manager if delays are expected, additional work is required or parts are needed.
Achieving Financial Goals
● Accounts for all time and material used.
● Meets performance goals set by the Service Manager.
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