Product Integration Specialist

Job Description

Job Description

Position Summary: The Product Integration Specialist position is primarily responsible for overall project initiation, planning, execution, and delivery of projects for the Treasury and Payments teams. This individual works with various bank departments and develops an in-depth knowledge of Treasury and Payments software to provide solutions for improving product offerings, work processes and identifying efficiencies within the department as needed. Additionally, Product Integration Specialist evaluates new industry products and offerings and responsible for making payment strategy recommendations.

Essential Functions:

• Responsible for overall project initiation, planning, execution, status updates and delivery of projects for the teams. 
• Responsible for tracking project activity, managing issues and risks, recommending actions and conflict resolution, and facilitating day-to-day coordination of projects. 
• Responsible for working with Project Management Office, Treasury and Payments Management team, IT teams, Marketing, Compliance, other Bank departments, and third-party vendors to include; researching products, writing recommendations, capturing business needs, understanding the customer journey, defining business requirements, and extensive testing and troubleshooting of product implementations.
• Responsible for working with Treasury and Payments Management team to identify and implement potential efficiency enhancements. 
• Responsible for proactively reviewing Treasury and Payments product upgrade and release enhancements and providing recommendations to stay current with what’s available.
• Coordinate and participate in software updates and enhancements from testing to implementation.
• Develop a knowledge of the software utilized by Treasury and Payments to provide solutions for improving product offerings, work processes and implementing process efficiencies.
• Develop an in-depth knowledge of Business Analytics data reporting including but not limited to Power BI. Responsible for creating and maintaining accurate data reporting for the department.
• Responsible for reviewing and evaluating new industry products and offerings and for creating and executing forward thinking, strategic roadmaps for Treasury and Payments products in combination with related departments.
• Coordinate training, documentation, user acceptance testing, troubleshooting, integration readiness, and change management activities supporting successful adoption of new solutions and enhancements.
• Assist other Treasury and Payments Integrations Specialists as needed.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training and follow internal processes and controls as required.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Regular and reliable attendance is an essential function of this position.
• Perform other job-related duties or special projects as assigned.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Information Technology, or related field; or equivalent work experience.
• At least 3 years previous bank operations, project management, research, and analytics experience preferred.

• Proficient knowledge of Microsoft Office Products, Fiserv, and other company software.

• Strong understanding of emerging payment technologies and how to implement them in a way that is profitable and compliant required.
• Proficient in banking regulations.

Preferred Talents:

• Accurate and detailed
• Independent with good judgment and critical thinking skills
• Team and Customer Service oriented
• Can multitask and prioritize projects 
• Effective communicator
• Self-directed, organized and takes initiative 

Working Environment:

Indoor work not exposed to outdoor elements or hazards. 

Sedentary work, occasional lifting and/or carrying up to 20 pounds.

This role is eligible for hybrid work from home opportunity under the work from home guidelines upon completion of onboarding.

PLEASE VIEW THE APPLICANT TERMS & CONDITIONS BEFORE PROCEEDING WITH YOUR APPLICATION.