SUDP INTAKE SCREENER

Location 611 12th Avenue South,Seattle, WA, 98104,United States Base Pay $23.00 - $25.00 / Hour Employee Type FT Non-Exempt Required Degree High school Manage Others No SIHB Core Competencies Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization. Commitment to Indigenous and Organizational Values : Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do. Accountability : All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives. Collaboration : SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change. Communication : We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making. Customer Service Orientation : All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best. Position Summary: As an Intake Screener, this individual serves as the primary point of contact between residential treatment agencies and patients throughout the admission eligibility process. Key responsibilities include explaining the referral process to prospective patients and partner agencies, reviewing incoming referrals to determine appropriateness for admission, verifying that all required documentation is complete and accurate, requesting additional information from referral sources when needed, and collaborating closely with counselors and clinical supervisors to ensure a smooth intake experience Organizational Structure/Reporting Relationships: This position reports to the SUDP Director and has no direct reports. Organizational Responsibilities Hold Indigenous values and practices with respect and integrity Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented Actively participate in organizational activities with the understanding that success is achieved through teamwork. Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind. At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care. Job Responsibilities Establish and cultivate strong working relationships with detox and residential treatment agencies. Coordinate detox services and bed dates with patients and residential facilities prior to admission, as needed. Assess financial eligibility and verify insurance coverage. Collect all documentation required to support pre-authorization requests. Accurately and promptly document all assessments and referrals in the assessment-caseload-referral tracking tool. Maintain and update a comprehensive referral database, tracking documentation timelines, residential placements, secured bed dates, and verified admission dates. Manage referrals by maintaining regular communication with residential treatment agencies regarding admission status and bed availability. Coordinate with patients and residential referral sources to ensure continuity of care prior to discharge from residential treatment. Support the service transfer process between patients and receiving agencies, ensuring all required releases of information (ROIs) are properly completed. Assist the BH Care Coordinator with scheduling intake, individual, and group therapy appointments. Perform administrative duties, including requesting criminal record information from the Judicial Information System (JIS) for SUD clinicians and maintaining referral listings for DUI assessments, co-occurring treatment agencies, and detox agencies. Requirements Minimum of 1–2 years of experience in an administrative, intake, admissions, or customer service role. Strong interpersonal and communication skills, with the ability to interact professionally and compassionately with patients, families, referral sources, and multidisciplinary team members. Effective organizational and time management skills, with the ability to independently prioritize tasks and manage multiple deadlines simultaneously. Attention to detail and accuracy in data entry, documentation, and record-keeping. Ability to maintain strict confidentiality of Behavioral Health Records in compliance with 42 CFR Part 2, HIPAA, and Privacy Act requirements. Ability to read and interpret policy and procedure documents, and to write routine reports and correspondence. Ability to work effectively with American Indian/Alaska Native (AI/AN) populations, with a willingness to learn about relevant cultural customs, beliefs, and practices; knowledge of AI/AN history and culture preferred. Work Environment: The Intake Screener works in a clinical/office setting within SIHB's Behavioral Health Programs. The SUD Department operates Monday through Friday, 8:00 am to 5:00 pm, with occasional additional hours required for events, Saturday clinic coverage, and to meet deadlines. #J-18808-Ljbffr Kids for the Future