Field Service Manager

Field Service ManagerAre You Looking for Your Last Job Search? Join a Growing Employee-Owned Company!Cogent is seeking an enthusiastic and dependable Field Service Manager to join our dedicated team in Riverside, Missouri. If you're driven by the chance to directly impact organizational success and excited to share in the growth of an Employee-Owned Company, look no further!Essential Responsibilities:Operational and financial performance of field service activities: revenue, margin, labor utilization, backlog managementHiring, scheduling, and development of Field Service Foreman and Field Service TechniciansCustomer communication on job estimates, schedules, progress, and issues for field service workSafety program execution and compliance for all field operations — JSA completion, LOTO adherence, site-specific safety requirementsReview and approval of field service estimates: labor hours, materials, equipment, subcontractor costs, and margin expectationsCoordination with Order Coordinators on job entry, invoicing, and schedulingManagement of field equipment, vehicles, and tools — availability, maintenance, utilization trackingReporting to Regional Senior Service Manager on field service performance, customer issues, and opportunitiesEstablishing quality control standards for field work — job documentation, DCI accuracy, customer sign-offsCoordination with Shop Manager on work that transitions between field and shop (equipment removal, repair, reinstallation)Qualifications & Skills Required:High School diploma or GED is requiredProven ability to lead a team of Technicians and willingness to work overtime on short noticeStrong communication and organizational skills with a proactive, customer-focused attitudeComfortable working in fast-paced environments and adapting quickly to changing prioritiesBasic proficiency with computer applications including Gmail, Microsoft Word, and ExcelPhysical capability to lift and maneuver heavy objects, parts, equipment, and materialsAbility to work effectively under minimal supervisionWhy Join Cogent?Cogent is a dynamic, employee-owned company dedicated to innovative fluid processing solutions. With close to 500 employee-owners, we serve the Industrial, Municipal, Commercial Building Trades, and Oil & Gas markets through our partner companies.We believe our people are the difference-makers. As an Employee-Owned Company, you'll directly benefit from your contributions and share in our collective success.Benefits & Perks:Employee Ownership Stock (ESOP) – Share directly in the company's successCompetitive Compensation and Profit-Sharing Plan (bonuses)401(k) Retirement Savings Plan with generous matchingComprehensive Health, Dental, Vision, and Life Insurance coverageGenerous Paid Time Off (PTO), Holiday Schedule and 8 hours paid Volunteer Time Off (VTO) to give back to your community!Continued Professional Training and Career Development OpportunitiesAt Cogent, your career growth and job satisfaction are integral to our shared success. Bring your skills, attitude, and passion for exceptional service, and join us in building prosperous communities and creating impactful solutions.Apply Today! Join the Cogent family and discover why our employees choose to make this their career destination.