Manager of Payment, Vendor & AP Operations

Crow Holdings Development is seeking a strategic and hands-on Manager of Payment, Vendor & AP Operations to lead the accounts payable function and drive transformation across vendor and payment processes. This role will oversee day-to-day AP operations while leading the design and implementation of a streamlined, paperless, and scalable procure-to-pay (P2P) process across the organization. This individual will play a key role in enhancing the construction draw process by improving vendor management, optimizing workflows, and increasing efficiency across the overall payable cycle. Primary Responsibilities Leadership & Oversight Lead and develop the Accounts Payable team, establishing clear structure, accountability, and performance metrics Oversee all payment operations across multifamily, industrial, and office development projects Ensure timely and accurate processing of invoices, draws, and vendor payments Partner with Development, Construction, Capital Markets, Accounting, and Systems Applications Strengthen internal controls, audit readiness, and consistency across AP and payment workflows Payment Operations, Compliance & Controls Oversee vendor payments, Concur approvals, payment file uploads, payroll-related payables, and associated accounting entries Ensure accurate and timely processing of local and state tax calculations, filings, and payments Serve as the company’s subject matter expert for 1099 compliance, including vendor classification, W-9 review, year-end reporting, and issue resolution Strengthen controls across payment approvals, vendor setup, tax documentation, and payment processing Process Transformation & System Optimization Lead end-to-end redesign of vendor onboarding, invoice processing, approvals, and payment workflows Drive transition to a fully paperless AP environment Identify and implement automation opportunities (OCR, workflow tools, vendor portals, and electronic payment solutions) Implement best-in-class vendor onboarding processes, including W-9 compliance and insurance tracking Establish clear communication protocols and expectations for vendor interactions Develop KPIs and dashboards, including cycle time, error rates, payment status, vendor performance, and process bottlenecks Drive continuous improvement initiatives to support scalability as the company grows Identify opportunities to improve workflow efficiency, reduce manual processes, and increase visibility across AP operations Desired Skills & Experience 10+ years of experience in Accounting / Accounts Payable / Finance Operations Bachelor’s degree required (Accounting, Finance or similar) Experience in real estate development, construction, or project-based industries strongly preferred Proven experience leading process transformation, system implementations, or workflow redesign Strong working knowledge of 1099 requirements, W-9 compliance, vendor tax classification, and year-end reporting Experience with Concur, payment file uploads, payroll-related payables, local tax payments, and AP control processes Experience with large ERP systems, preferably Yardi, and related AP/workflow/payment platforms Demonstrated ability to lead teams and drive change in a growing organization Strong analytical, organizational, communication, and problem-solving skills #J-18808-Ljbffr Crow Holdings