Operations Management Trainee

Job Description

Job Description

The Operations Management Trainee is responsible for supporting the Operations Department through purchasing assistance, inventory support, installation preparation, documentation management, scheduling support, and cross-functional project coordination. This position is designed to develop future operational leaders by providing hands-on exposure to warehouse operations, installation management, inventory control, purchasing, customer support, and project execution.

The Operations Management Trainee serves as a key support resource to Operations, Warehouse Management, Installation Management, and Department Leadership while learning all aspects of Holiday Outdoor Décor's operational processes. This role provides a structured development path toward future leadership opportunities within the organization.

Details:

Operational Support & Coordination

• Support daily operations by assisting department managers with administrative and project-related tasks.
• Coordinate operational documentation and maintain organized records.
• Assist with installation preparation and ensure required materials, documentation, and supplies are available before scheduled deployments.
• Support operational workflow improvements and process standardization initiatives.
• Assist with communication between warehouse, installation, service, and management teams.

Purchasing & Supply Management

• Assist with ordering refurbishment, installation, and operational supplies.
• Monitor inventory levels and notify management of replenishment needs.
• Support purchase order creation and tracking for operational supply items.
• Coordinate with vendors and suppliers to ensure timely delivery of materials.

Inventory & Documentation Support

• Assist with maintaining inventory records and operational databases.
• Support inventory accuracy initiatives through audits and reconciliation efforts.
• Assist with updating Master Data Sheets and operational records.
• Support documentation related to refurbishment, installation, and service activities.

Installation & Service Support

• Assist with creation and assembly of installation packets and service documentation.
• Support preparation of pick tickets, supply lists, and job materials.
• Assist with scheduling support and operational follow-up activities.

Leadership Development

• Participate in structured training across warehouse, installation, service, inventory, purchasing, and operational functions.
• Learn company systems including Sage Intacct, Smartsheet, and Microsoft Office Suite.
• Shadow operational leaders and department managers to gain exposure to leadership responsibilities.
• Develop professional communication, leadership, and problem-solving skills.
• Demonstrate initiative by identifying opportunities to improve operational processes.

Performance Expectations:

• Assigned operational tasks completed accurately and on schedule.
• Installation and service support documentation completed within required deadlines.
• Supply orders processed in a timely manner to prevent operational disruptions.
• Inventory and documentation records maintained accurately.
• Positive contributions to team communication and cross-functional collaboration.
• Successful completion of departmental training milestones and development objectives.

Requirements and Qualifications:

• Associate degree, bachelor's degree, or equivalent experience preferred.
• Strong organizational and administrative skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office Suite.
• Willingness to learn operational systems, inventory processes, and project management tools.
• Strong problem-solving and critical-thinking skills.
• Positive attitude and desire to grow into future leadership roles.
• Excellent time management and prioritization skills.

About Us:

We have been in business for 100 years and are leaders in the Commercial Outdoor Décor industry. We distribute holiday decorations, banners, and flags to municipalities, non-profits, and corporations throughout the Mid-Atlantic and Northeast. We work hard & play hard, take pride in the quality products we sell and the superior customer service that has made us a leader in our field. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, incentive bonus programs, medical, dental, vision, and 401(k) + match benefits. An Equal Opportunity Employer/Disability/Veteran.