Flood Underwriting Technical Assistant (Hybrid)

Overview Provides technical underwriting assistance and administrative support to underwriting team for assigned territories while adhering to the NFIP and Selective’s guidelines and standards. To evaluate and ensure all required documentation is received on risks submitted for flood eligibility. Process required documentation as need to issue policies per experience. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities Respond to routine agency questions and issues specific to the issuance and maintenance of Flood policies in a professional and timely manner. Look for opportunities to enhance the Selective experience and solicit business when appropriate. Assist with meeting retention and premium goals. Maintain knowledge of changes occurring in the NFIP and within the company. Have a working knowledge of FEMA rules and regulations specific to pre-FIRM and Preferred Risk policy issuance as well as FEMA’s guidelines specific to endorsement processing and cancellations. Maintains a working knowledge of the flood system to ensure the accuracy of inputted data and those pre-FIRM / preferred rated policies are quoted per the NFIP rating tables. Obtain and maintain a general knowledge of elevation certificates and how they are to be used when rating a policy. Receive, review and process underwriting documentation to assist underwriting team with the issuance of flood policies. If applicable, issue simple pre-FIRM and PRP policies while adhering to FEMA and Selective underwriting guidelines. Process various non-money and money endorsements per FEMA and Selective guidelines based upon experience and training. Must meet if not exceed internal standards when processing these and other underwriting transactions. Ensures adequate pricing of individual risks through proper classification and accuracy of data entry. Meets and exceeds underwriting standards relative to data accuracy and processing times. Ensures and maintains effective service and communications with agents through telephone and written correspondences. Qualifications Underwriting and/or flood knowledge a plus. Excellent interpersonal skills with the commitment to work successfully in a team environment and foster teamwork. Strong communication skills. Exceptional customer relations skills to support strong customer service focus. Ability to manage multiple tasks and maintain the necessary attention to detail. Organizational and planning skills. Problem solving and decision‑making skills. Excellent PC skills Preferred: Office automation/keyboarding. Hours to be worked are 12:00 pm est - 8:00 pm est. Education And Experience High school diploma or equivalent preferred. Strong underwriting background (3 to 5 years) in a P&C environment not required but a plus. Commercial property and/or homeowner’s experience. Prior Flood Experience. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $58,000.00 - USD $75,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Selective Insurance