Administrative Assistant and Dispatcher

Job Description

Job Description

Administrative Assistant and Dispatcher

Olidia Transit provides professional door-to-door non-emergency medical transportation for elderly and disabled persons.
We offer wheelchair and stretcher transportation to and from Adult Day Services, Outpatient Surgeries, Hospital Discharges, Dialysis Appointments, Rehabilitation Centers, Mental Health Visits, Outpatient Hospital, Special education Transportation, Long Distance Rides, Leisure Rides, and Medical Appointments. We are currently looking for an Administrative Assistant and Dispatcher.

A. DESCRIPTION

The Administrative Assistant and Dispatcher will be assisting with Human Resource tasks as well as general office tasks as assigned by office manager.

As a Dispatcher, the employee will answer and respond to any emergency or non-emergency calls to provide  assistance or important information.

B. RESPONSIBILITIES

1.       Provide general administrative and clerical support including mailing, scanning, faxing and copying to management

2.       Maintain electronic and hard copy filing system

1.       Documents patient information in EHR and/or other electronic systems in accordance with program standards, department policies/procedures.

2.       Safely and efficiently transfers care of patients to other care providers in appropriate settings (LTC, Hospital etc).

3.       Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs

4.       Preparing work orders for crew or receiving work orders from work crews

5.       Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information

6.       Coordinate and facilitate ride scheduling with patients and organization personnel.

3.       Perform data entry and scan documents

4.       Assist in resolving any administrative problems

5.       Run company's errands to post office and office supply store

6.       Answer calls from customers regarding their inquiries

7.       Prepare and modify documents including correspondence, reports, drafts, memos and emails

8.       Schedule and coordinate meetings, appointments and travel arrangements for Managers

9.       Maintain office supplies for department

C. REQUIREMENTS:

1. Positive attitude

2. Quick thinker and ability to work independently

3. GREAT customer service

4. Knowledge of Microsoft Office (Excel, Outlook, Word, etc.)

D. BENEFITS:

1. Competitive salary

2. Medical, Dental, Vision Benefits

3. Retirement Benefits

Olidia Transit is an Equal Opportunity Employer

Principals only. Recruiters, please don't contact this job poster.

do NOT contact us with unsolicited services or offers

OK to highlight this job opening for persons with disabilities

Salary: $18.00to $20.00per hour

Job Type: Full-time

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Retirement benefits or accounts

Administrative Duties:

• Scheduling
• Running errands
• Answering and routing phone calls

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Education/Experience:

Must have a minimum of an Associate Degree

• Within 90 days of hire must attain and maintain:

• Basic Life Support (BLS)
• Valid driver's license and DMV record
• Pass MnDOT physical and drug test