Home Care Community Liaison

Responsive Recruiter

If you're a true relationship-builder who can walk into a facility, earn trust fast, and convert partnerships into real hours of care, this role is for you. We're hiring a field-focused outreach professional to grow private-pay home care in Broward County. This is not a "post on social media" job it's boots-on-the-ground business development.

Home Helpers Home Care provides non-medical, private-pay home care services that help seniors and adults stay safe and independent at home. We work closely with families, professionals, and community partners to deliver dependable, high-quality care with responsiveness and compassion. Our growth depends on strong local relationships and we're looking for someone who can build them consistently.

What you'll do (responsibilities):

• Build and manage a referral partner pipeline across Broward County (ALFs, senior communities, discharge planners, rehab facilities, physician offices, case managers, elder law attorneys, CPAs, community organizations)
• Conduct in-person outreach visits and meetings (this is a field role)
• Present our services clearly and professionally; leave behind effective collateral
• Follow up relentlessly: calls, emails, drop-ins, lunches, events whatever it takes to move relationships forward
• Attend networking events and community activities to generate qualified leads
• Track all activity in a CRM and provide weekly reporting (visits, meetings, partners added, leads, hours started)
• Coordinate with office operations to ensure smooth lead handoff and fast response times
• Represent our brand with professionalism, urgency, and integrity

What success looks like:

• First 30 days: Complete training and master our value proposition, scripts, and partner messaging
• Build a target list and begin consistent outreach
• KPI targets: 60+ outreach touches, 25+ in-person visits, 10+ qualified partner meetings scheduled
• By 60 days: Establish a repeatable weekly outreach routine
• Add new referral relationships into the pipeline and generate consistent qualified leads
• KPI targets: 40+ in-person visits/month, 15+ partner meetings/month, 812 qualified leads/month
• By 90 days: Produce predictable results: leads converting into started cases and billable hours
• KPI targets: 10+ active referral partners sending opportunities, steady monthly hours of care started attributable to your outreach

Compensation: Base salary + commission

Commission is earned based on performance measured in hours of care sold / billable hours initiated from your referrals

Schedule: Flexible schedule (some early mornings, evenings, and occasional weekends may be needed for partner meetings or community events)

Requirements:

• B2B outreach, relationship sales, or community marketing experience preferred (healthcare, senior services, or professional services a plus)
• Strong communication and follow-up discipline
• Comfortable with performance-based commission incentives
• Reliable transportation and willingness to travel throughout Broward County daily
• Organized, consistent, CRM-friendly
• Bilingual English/Spanish preferred (not required)

What we offer:

• Training, onboarding, scripts, and outreach structure
• Marketing collateral and tools to support partner conversations
• Support from leadership and operations to convert leads quickly
• Growth path for high performers (more responsibility + higher earning potential)