Front Desk/Patient Care Coordinator (Physical Therapy Office)

Position Status Title : Front Desk Receptionist. Status : full-time. Pay : $19-$22 per hour. iMotion Physical Therapy offers a supportive environment that prioritizes patient care and professional growth. Qualifications • This job is not for you if: Making money is your only purpose to apply for this job. You are not comfortable in handling upset patients. You don't like to sell. You don't like to ask for money. You don't like to help someone. You are not in talking on phone. You like slow paced and quite environment. You like to work in a cubicle with minimum human interaction. If loud noises bother you. If you feel life is not fair. You are not committed to the job for at least 2 years. You don't like to lead. You feel bored with data entry. You don't feel comfortable using a computer. You type slow. You have not read this ad completely and do not want to complete all steps asked in this ad. • This job is for you if: You want to make money while helping others and making a difference in someone's life. You are a people person and love to help people. You want to do administrative and clerical work 8 hours a day. You love to talk and learn from mistakes. You are humble and respectful. You have tolerance and skill to handle upset patients. Phone skill – able to answer 80% or more phone calls and reply to all voice messages in 2 hours or less. Able to enter numbers in a spreadsheet and analyze graphs and data. Able to create strategies based on data and improve the condition of the department. Able to handle stress. Align with the company’s vision and BHAG. You know what you are going to do in 3 years. You have taken extra steps in applying for this job. You can write a page explaining why you are applying for this job and why you are the right fit. Job Description This role provides essential administrative support and exceptional customer service in a fast‑paced medical practice. Key responsibilities include: Check in and check out patients. Collect money for patient responsibility portion. Coordinate with providers. Communicate with billing and authorization department to understand patient’s responsibility. Answer and handle phone calls. Return voicemails. Enter data in a spreadsheet for KPIs. Keep the front desk organized and clean. Scan documents. Apply payments. Prepare for next day. Check faxes and respond accordingly. Schedule patients for future visits. Attend team meetings. Actively participate in problem‑solving for the department. Reconcile data on a daily basis. For more information about starting your career with us, visit #J-18808-Ljbffr iMotion Physical Therapy