Operations Service Manager (Bluestar Refreshment Services) - Fremont, CA

Operations Service Manager For Bluestar Refreshment Services

The Operations Service Manager for Bluestar Refreshment Services will ensure that the branch operations run efficiently and according to all standard operating procedures. You'll play an important role in ensuring our drivers, warehouse associates, service technicians and associate care center teams are supported and led at the highest level.

The ideal candidate should have a strong background in leading teams, customer service, fleet management, safety and warehouse operations. This role is internal facing and is a part of a highly functioning team, working closely with the Customer Service Managers and other key branch leaders to ensure that our associates can work in a positive and safe working environment where their needs are met.

Essential Duties & Key Responsibilities:
On-site at branch daily, working with internal associates and branch leadership to drive efficient operations
Leads the team of route drivers, ensuring we maintain appropriate staffing levels with safe, well- trained drivers to meet the needs of our clients
Serves as the branch's fleet champion, ensuring key performance metrics in sustainability, finance, and safety are met or exceeded
Leads the associate care center, ensuring the appropriate leader is in place to connect with drivers, and daily tasks are completed according to Canteen/Blue Star Refreshment Services policy
Knowledge of all equipment, fleet and technology used by team to run effective routes and operate an efficient warehouse
Skilled in preparing reports to be used in presentations to associates or leadership

Preferred Qualifications:
Must be highly organized, possess strong written and verbal communication skills, adaptable to change and thrive in a dynamic environment, while maintaining a positive and patient attitude
Bilingual (English/Spanish) skills are preferred to support a diverse client & employee base
Work independently as well as collaboratively in a team environment
Assertive, yet capable of building and maintaining effective relationships
High attention to detail and exceptional work quality

Education and/or Experience: Bachelor's degree (B. A.); 3+ years' related experience and training; or equivalent combination of education and experience

Language Skills: Ability to read and interpret safety rules, operating and maintenance instructions and procedure manuals. Needs to be able to write routine and correspondence Ability to speak clearly and effectively before groups of associates and/or customers is required

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, paid time off, holiday time off (varies by site/state), associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), paid parental leave, and personal leave.