Senior Benefits Administrator - hybrid

The Senior Benefits Administrator is responsible for the strategic administration, compliance, and continuous improvement of the organization’s employee benefits programs. This role serves as a subject matter expert, ensuring programs are competitive, cost-effective, and compliant with all federal, state, and local regulations. The Senior Benefits Administrator partners closely with Human Resources, Finance, vendors, and employees to deliver high-quality benefits services and support. This position is located in Lynn, MA. It's full time M-F 8am to 4pm and is a hybrid role.

ESSENTIAL RESPONSIBILITIES:

• Lead the day-to-day administration of all employee benefits programs, including medical, dental, vision, life insurance, disability, retirement plans, wellness initiatives, and other voluntary plans.

• Serve as the primary point of contact for employee benefit inquiries, providing timely and accurate information.

• Serve as escalation point for complex employee benefits issues.

• Manage and optimize relationships with benefits vendors, brokers, and third-party administrators to ensure smooth program administration.

• Oversee annual open enrollment process, including planning, communication strategy, system setup, and employee education.

• Analyze benefits utilization, trends, and costs; provide recommendations for program enhancements and cost containment strategies. 

• Develop and maintain benefits policies, procedures, and documentation.

• Evaluate and recommend improvements to benefits processes.

• Manage employee enrollments, changes, and terminations in HRIS and benefits systems.

• Partner with Payroll and HRIS teams to ensure accurate deductions, reporting, and system integrations.

• Support audits, filings, and reporting requirements (e.g., Form 5500, nondiscrimination testing).

• Monitor industry trends and benchmark programs to ensure competitiveness.

• Assist in benefits budgeting and forecasting processes.

• Ensure compliance with applicable laws and regulations (e.g., ERISA, COBRA, HIPAA, ACA).

• Reconcile monthly benefit invoices and resolve discrepancies with vendors.

• Flexible to perform other related duties, as is reasonable.

JOB SPECIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).

• 5–8+ years of progressive experience in benefits administration

• Strong knowledge of federal and state benefits regulations and compliance requirements.

• Experience managing open enrollment and working with benefits platforms/HRIS systems.

• Experience with self-funded health plans preferred.

• Advanced analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• High level of attention to detail and confidentiality.

• Proficiency in Microsoft Office (Excel, Word, Outlook).

EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment

#hybrid

Salary 80k to 97k

M-F 8am to 4pm, hybrid

Compensation details: 80000-97000 Yearly Salary

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