Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Flexible schedule
• Opportunity for advancement
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

***Must have valid driver's license and able to pass background check! Must be willing to get insurance licenses in timely manner.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Inbound and outbound phone calls.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Assist sales team in cold calling when needed. 
• Assist walk in customers and inbound calls to process payments, explain coverage, help with claims and questions. 

As an Agent Team Member, you will receive...

• 401k with match 
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Associate's degree or higher preferred
• Ability to hit goals 

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.