RN Care Manager - Hybrid in Hammond, LA Clinic

RN Care Manager

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As part of the Clinically Integrated Network, the RN Care Manager engages in a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet a patient's health needs through communication and available resources to promote quality, cost-effective outcomes.

The RN Care Manager collaborates telephonically with clinical teams in various health care settings in support of the patient, to include acute care, skilled nursing care setting, long term acute care setting, rehab facilities, custodial care, and ambulatory care settings. The RN Care Manager will facilitate the coordination of care resulting in more efficient utilization of health care resources, decreased hospital readmissions and improved health outcomes.

***THIS IS A HYBRID ROLE. YOU WILL WORK THREE DAYS IN THE CLINIC AND TWO DAYS IN A VIRTUAL CAPACITY. ***

Primary Responsibilities:

• Discharge Planning: Works with facility Case Manager or Social Worker to coordinate DC process and transition needs based on patient's diagnoses and status
• Care Coordination and Patient Support:
  • Collaboration with the entire clinic team to proactively manage high risk patients by ensuring appropriate:
    • Telephonic Post Hospital Discharge Calls
    • Medication Management to include medication reconciliation post discharge and medication adherence
    • Chronic disease education
  • Providing self-management support to patients in order to improve their health outcomes
• Clinic Team Communication: Monthly meetings (in-person or virtual) where patients' goals, outcomes, interventions, and recommendations for improvement are discussed with members of the patient's care team
• Travel: 30% of the time within assigned territory

Core Competencies:

• Professionalism
• Excellent written and oral communication skills
• Critical thinking /sound judgment
• Solid problem solving and organizational skills
• Self-Motivated and able to carry out assignments with minimal assistance
• Ability to work well with a diverse group of people
• Ability to prioritize
• Ability to lead a team to accomplish quality goals and initiatives

Required Qualifications:

• Registered Nurse license in LA
• 3+ years of experience in a clinical setting
• Experience with MS Office, including Word, Excel, and Outlook
• Thorough knowledge of HIPAA compliance
• Ability to travel: 30% of the time within assigned territory
• Driver's license and access to reliable transportation

Preferred Qualifications:

• Current CPR certification
• Experience with EMR
• Disease Management, Chronic Care Improvement, and /or Quality Improvement experience in a manage care setting

Physical Demands/Working Conditions:

• Ability to travel by personal vehicle to Clinically Integrated Network Providers' offices on a routine basis
• Available to work extended hours, overtime and non-traditional hours as needed

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.