Customer Service / Shift Leader

POONAM DONUT CORP

Job Description

We are seeking a Customer Service / Shift Leader to join our team! You will be responsible for overseeing and coordinating the activities of the retail team.

Responsibilities:

Supervise team of retail workers
Adjust daily schedule for shift personnel to ensure optimal efficiency
Train and evaluate employees
Track monthly results and trends for business forecasting
Resolve escalated customer complaints

Qualifications:

Previous experience in retail, customer service, or other related fields
Ability to thrive in a fast-paced environment
Excellent written and communication skills
Strong leadership qualities

\nCompany Description

Dunkin Donuts Franchise

Company Description

Dunkin Donuts Franchise

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Vacancy posted 5 days ago

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