Night Auditor

Night Auditor

Concord Embassy Suites 5400 John Q. Hammons Dr. NW Concord, NC 28026

Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning 40% of our management hires are internal promotions!
• Invest in Your Future 401(k) plan with company match.
• Comprehensive Health Coverage Medical, dental, and vision insurance options.
• Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Front Office Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.

Work Performed:

• Maintain accurate accounts of cash, checks, and credit transactions.
• Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis and complete all necessary reports.
• Handle confidential information, including guest records, with a high degree of integrity.
• Address guest complaints, issues and/or requests in a friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative.
• Provide reports to management about asset utilization and audit results.
• Work proactively to recommend changes in operations and financial activities.
• Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• May be required to make management decisions in a manager's absence.
• Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate.
• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.
• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience: Six (6) months of Front Office experience in hotel environment. Prior experience performing basic accounting duties.

Required Education: High School Diploma or equivalent.

Preferred Licenses/Certification: Valid state driver's license and adhere to all company guidelines regarding moving violations (if role involves operating company vehicle).

Required Technology: Use computers and computer systems (including hardware and software) to enter data, or process information.

Physical: Able to stand and/or walk for duration of schedule shift.

Other: Able to read, write and communicate effectively in English. Flexible to working days, early mornings, evenings, nights, weekends and holidays.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: