Hospital Security Concierge

Job Description

Job Description

Overview

Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a member of a diverse team working in an inclusive and dynamic environment. You will provide direct security and related public services.

Position Summary:

As a Hospital Security Officer, you will play a critical role in maintaining a safe, secure, and welcoming environment for patients, visitors, staff, and medical professionals. Working closely with the hospital’s security team and internal departments, you will provide a visible security presence, respond to incidents, and uphold all safety policies and procedures.

This role is highly people-focused and requires strong communication, attention to detail, and the ability to remain calm and professional in fast-paced and high-pressure situations.

Compensation: $17.50/hr

Benefits:

Our full-time positions offer role-specific on-the-job training, career paths, and a full range of benefits:

• Medical, Dental, and Vision Insurance
• Supplemental Medical Reimbursement Plans
• Paid Time Off or Sick/Safe Leave (dependant upon State), Paid Holidays*
• 401k Plan & Free Retirement Planning Consulting
• Short-term & Long-term Disability Income Protection Benefits
• Life Insurance for Teammate and Family
• Employee Assistance Program
• Recognition & Reward Program
• Perks Discount Programs with 3,000 free classes from yoga to financial wellness
• Wellness Program
• Pet Insurance

Responsibilities

Key Responsibilities

• Access Control: Monitor and manage entry points, screening patients, visitors, staff, and vendors in accordance with hospital policies.
• Patrol & Surveillance: Conduct routine foot and vehicle patrols to identify safety concerns, security risks, or suspicious activity.
• Incident Response: Respond promptly and appropriately to emergencies, including medical situations, fire alarms, and hazardous conditions.
• Conflict Resolution: Utilize de-escalation techniques to manage disruptive behavior and resolve conflicts professionally.
• Vigilant Monitoring: Observe and report criminal activity, policy violations, or safety hazards that may threaten people or property.
• Reporting & Documentation: Complete accurate incident reports, logs, and daily activity reports to ensure clear communication and accountability.
• Team Collaboration: Work closely with hospital staff, fellow officers, and supervisors to support a cohesive and secure environment.

Job Characteristics

• Fast-paced environment with varied daily responsibilities
• High level of interaction with diverse populations
• Strong emphasis on teamwork, collaboration, and relationship-building
• Structured role requiring consistent adherence to policies and procedures
• Requires follow-through, accountability, and constructive communication

Qualifications

A pre-employment background check and drug screen are required for this position upon receiving a conditional offer of employment.

E ducation & Experience

• Completed High School Diploma or GED
• Must be able to obtain and maintain any applicable licenses or certifications
• Strong vision abilities including color vision, peripheral vision, depth perception, and the ability to adjust focus
• Must be able to stand and/or walk for an entire work shift, move or lift objects up to 80 lbs., help restrain or lift a person
• Valid driver’s license and ability to meet Tarian's company driving guidelines if applicable (for Driving Roles).

What We’re Looking For

• Strong Interpersonal Skills: Friendly, approachable, and genuinely interested in helping others.
• Excellent Communication: Ability to communicate clearly, professionally, and persuasively—both verbally and in writing.
• Attention to Detail: Capable of handling detailed tasks accurately and efficiently.
• Adaptability: Comfortable working in a fast-paced, ever-changing environment with frequent interaction.
• Professional Judgment: Able to follow established policies while exercising sound decision-making.
• Customer Service Mindset: Committed to supporting patients, visitors, and staff with professionalism and respect.

Employment Verification
For applicable roles, previous employment must be verified through our background vendor. If any employment cannot be confirmed, candidates may be required to provide proof of employment (such as a pay stubs or W-2s).

Desired Qualification of the Security Officer:

• Previous work experience with the public in a service setting

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced.  All environments and pace of work will require alertness and ability to perform under pressure.

While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation.

About Tarian

Tarian stands out as North America’s foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At Tarian, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change. We offer more than employment; we provide a career path rich in purpose and fulfillment. By joining Tarian, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own.

Be Extraordinary. Always. Join Tarian in safeguarding what matters most.

Tarian is an equal opportunity employer.

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.