Senior Specialist Logistics

Job Summary Responsible for proficiency in all the tasks required of the Specialist Logistics role, and additionally for providing work direction and subject matter expert support to the Logistics Team, data analysis, and coordination of restricted zip code reporting and providing operational decision-making/support in the case of restricted zip codes. Job Responsibilities- Communicates delivery issues with all relevant parties and action as appropriate based on the individual circumstances of each dispense following standard operating procedures. - Coordinates package rescue, storage, and ultimate delivery with third party vendors. - Reviews requests for re-shipments and escalates requests when necessary, using professional judgement and experience. - Completes all steps for approved reshipments. - Processes and tracks approved product returns and ensures appropriate disposition of returned medication and insurance claims. - Reviews product complaints for potential manufacturer replacement and coordinates replacement in accordance with manufacturer-specific processes. - Processes and tracks approved manufacturer product replacement shipments as well as return or other disposition of defective product. - Monitors weather alerts/restricted zip codes and provide recommendations to leadership regarding restriction of shipments. - Updates applications to indicate restricted zip codes when necessary. - Partners with Operations teams to take action with respect to shipments...