Customer Service Representative

wilpage, inc

Job Description

We are seeking a Customer Service Representative(s) to join our team! You will be responsible for helping customers by providing medical product and service information and resolving technical issues. heavy phone contact with patients, insurance carriers and our technical staff. Ability to communicate in Spanish is a plus.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Hours of Operation are 9am to 5pm Monday through Friday

Qualifications:

Previous experience customer service, in a medical setting, sales, or other related fields desired
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Excellent work attendance history essential

Apply

Vacancy posted 23 days ago

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