Customer Sales Representative

Job Description

Job Description

Over 20 years ago, the Mike Carpino Auto Group purchased its first dealership. Four dealerships later, Mike Carpino continues to be committed to delivering an exceptional experience built on trust, integrity, and strong relationships. We believe our team is the foundation of success, and we take pride in creating a supportive, fast-paced environment where motivated individuals can thrive.  

Are you someone who enjoys helping people, building relationships, and working towards goals? Have you considered a career in the automotive industry but weren’t sure how to break in? Whether you’re experienced in sales or coming from a customer-facing background, we provide the training and support you need to succeed.

We are currently seeking driven, customer-focused individuals to join our growing sales team! Experience in customer service, hotels & restaurant industries, retail sales, and beyond are encouraged to apply.

Responsibilities

• Greet and assist customers in a friendly and professional manner, helping them select the right vehicle that suits them best based on needs and budget 

• Provide information about vehicles, including features, specifications, and pricing 

• Conduct test drives and perform high-quality demonstrations of new/used vehicles 

• Negotiate sales pricing, trade-in value, financing and any promotional offers 

• Use CRM platform to communicate with potential customers, following sales processes for both new and existing customers 

• Complete all necessary paperwork accurately and in a timely member 

• Follow-up with customers to ensure satisfaction and build lasting relationships 

• Stay updated on industry trends, product knowledge and features, and new vehicle models 

• Learn to overcome objections and thrive in sales situations 

• Work collaboratively with sales and service team members 

Qualifications 

• Prior sales experience is encouraged, but not required 

• High School diploma or equivalent (required) 

• Available to work Saturdays from 8 AM – 3 PM 

• Excellent communication and customer service skills 

• Professional appearance and positive attitude 

• Self-motivated with the ability to work proactively and independently on lead procurement and follow-ups 

• Comfortable initiating contact with customers via phone call, email, text, and other communication  

• Valid driver’s license  

Benefits 

• Competitive pay structure (base + commission) 

• Health insurance 

• Paid time off 

• 401(k) matching 

• Tuition reimbursement 

• Paid training and ongoing development 

• Employee Discount 

Mike Carpino Ford Lincoln is an Equal Opportunity Employer. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.