Host

Job Description

Job Description

The 5 Spot Richmond Hill is Seeking a Full-Time, Days Shift Host with a dynamic personality to be the First Impression Specialist at a fast-paced, casual neighborhood restaurant with bar program.

You bring the passion—we’ll provide the path! Our ideal candidate is passionate about hospitality and driven to build a long-term career in the industry. At our core, we believe in developing our team from within, offering the tools, training, and support needed to build lasting careers. 

Why should you join us? Here’s what sets us apart.  We offer:

• a positive, safe work environment with zero tolerance for harassment of any kind.

• 401K with company match.

• subsidized major medical coverage for our full-time team (we don't just OFFER insurance; we'll PAY 65% of premiums for our full-time team members).

• an excellent work/life balance.

• discounted shift meals.

• free mental healthcare for all employees through a partnership with Heads Up Guidance Services in Savannah.

• paid time off & sick leave for all employees regardless of full-time/part-time status.

• flexible scheduling.

• a management team that is willing to get in the trenches with you.

We believe that a happy, healthy team member is a better, more productive team member. We strive to help every employee in our company reach this goal!

Our focus is on the overall experience of the customer as well as the work environment of our team. This requires a commitment to empowering staff to go above and beyond expectations. With an emphasis on quality products, creative, comfortable atmospheres, and an unwavering commitment to personal service, The 5 Spot strives to excel on all levels. If this sounds like an environment in which you could thrive, we want you to become part of our team!

Job Summary:

Provide professional, friendly, responsive service to create an exceptional dining experience by welcoming and warmly greeting every guest upon arrival and managing the efficient and timely seating of guests with the goal of creating loyal, repeat customers.

Host duties will include, but are not limited to:

• Knowledge and promotion of The 5 Spot culture and brand.

• Knowledge of all items on our menu.

• Opening the front door, when possible, for guests entering or leaving the restaurant and warmly and graciously greeting or thanking all guests for dining with us and inviting them to return.

• Seating guests appropriately or informing them of their wait time using the technology provided.

• Answering the restaurant phone in a professional manner.

• Taking reservations using the technology provided.

• Taking, preparing, and delivering (curbside) to-go orders.

• Knowledge of and the ability to adhere to sanitation and cleanliness standards, including those of the restroom facilities.

• Maintaining and contributing to a safe and respectful working environment for both staff and customers by using proper food handling skills and following workplace safety guidelines.

• Ensuring that all to-go packaging is appropriately branded (stamped/stickered).

• Developing and implementing creative solutions to areas of potential improvement.

• Following all company operating policies and procedures.

• Supporting the actions and decisions of Management.

Job Requirements. The ideal candidate will have:

• The ability to stand on your feet for 8 hours, lift up to 50 lbs., bend and reach.

• The ability to take direction.

• The availability to work mornings, weekends, and holidays.

• Reliable transportation.

• Excellent verbal communication skills.

• Excellent interpersonal, organizational, and problem-solving skills.

• Exceptional self-discipline.

• The ability to think on your feet and act intuitively.

Compensation:

• $11 per hour starting pay, plus tips

GLGSAV is a collective body of hospitality-based businesses: The 5 Spot Midtown, b. Matthew’s Eatery, The 5 Spot Sandfly, Abe’s on Lincoln, and The 5 Spot Richmond Hill.  Serving delicious, approachable food and drinks in uniquely beautiful, family-friendly atmospheres with exceptional guest service is our specialty!