Salesforce Business Analyst/Administrator

Responsibilities & Qualifications We are seeking a Salesforce Business Analyst/Admin

REQUIRED QUALIFICATIONS

Experience Demonstrated experience with Agile development methodologies. Minimum of three (3) years of direct experience with Salesforce products and platform. Experience configuring Salesforce CRM, Experience Cloud, Report/Dashboards, Einstein, etc. Experience configuring Vlocity/Public Sector Solutions is desired. Experience working with users to develop user stories and as-is/to-be process flows utilized for design/development. Demonstrated knowledge of the best practices for Salesforce implementation using configuration to the greatest extent possible to achieve business outcomes. Demonstrated experience with Service Cloud, Experience Cloud, Lightning Platform, and associated product expertise. Experience configuring Salesforce CRM, Experience Cloud, Report/Dashboards, Einstein, etc. Certification Certified Salesforce Administrator. Clearance Public Trust Eligible

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Arlington, VA Environment: Office Noise level: Low Schedule: Day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs Travel: Less than 10%

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizenship Public Trust Eligible

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact View email address on click.appcast.io for assistance. #J-18808-Ljbffr TekSynap