Universal Banker I

Overview If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Universal Banker I – Full Time Clerical – Willards, MD, US Salary information and requisition details have been omitted for clarity in the application description. Responsibilities Customer Service Deliver prompt, professional, and friendly service to customers. Process routine customer transactions accurately and efficiently. Open and maintain consumer deposit accounts. Identify customer needs and make appropriate product and service recommendations. Assist customers with account inquiries and service requests. Build and maintain positive customer relationships. Digital Banking Support Assist customers with enrollment and basic use of digital banking services. Support online banking, mobile banking, debit cards, and voice banking services. Provide basic troubleshooting assistance for digital banking products. Educate customers on digital banking features and security best practices. Operational Responsibilities Complete customer maintenance requests and account updates. Process back-office functions (such as unposted and NSF reports and research). Ensure documentation is accurate and complete. Maintain operational and regulatory compliance. Participate in branch audits and reviews as assigned. Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong communication and interpersonal skills. Basic computer proficiency. Strong attention to detail. Ability to work in a fast-paced environment. Willingness to learn banking products, systems, and procedures. Competitive salary and benefits package. Opportunities for professional development and training. #J-18808-Ljbffr