Heavy Duty Repair Technician - Field

Field Heavy Duty Repair Technician – Willits, CA Peterson Cat has a need for an experienced Field Heavy Duty Repair Technician at our Willits, CA location. Position Summary This position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment. Essential Job Functions Maintain a safe working environment and observe all safety procedures, laws, policies, and rules. Communicate with internal and external customers in a manner that promotes a positive relationship. Travel to and from customer sites to perform maintenance and repairs on equipment in the field. Analyze and diagnose equipment malfunctions. Repair, replace, or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components (pumps, motors, valves) and all related components, electrical and air systems. Write service reports that accurately document diagnosis and repairs performed. Possess basic computer knowledge and ability to use required service software. Prepare required documentation including work orders, parts lists, and timecards accurately and timely. Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order. Perform tasks in a timely, accurate, and efficient manner. Follow manufacturer and company service guidelines and procedures to ensure quality work and preserve and document component failure information for accurate failure analysis. Project a positive professional image with customers. Communicate with customers; keep customers informed on status of work. Develop and maintain a strong customer service relationship with all customer contacts. Operate company or personal vehicle as needed. Maintain punctual, regular, and predictable attendance. Qualifications Associate’s Degree from a fully accredited college or technical/vocational school in Diesel Technology or a related field preferred; minimum of 6 years of directly related experience in heavy equipment repair. Must be a member of Local 3 of the Operating Engineers or be willing to become a member as a condition of employment. Basic computer skills and familiarity with service software. Strong communication and customer service skills. Ability to work independently and as part of a team. Valid driver’s license and ability to operate company vehicle. Compensation Pay rate: $41.02 per hour. Total compensation package includes base salary, competitive wages, generous benefits, and opportunities for growth. A drug screen and background check is required. EEO & ADA Peterson Tractor Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. #J-18808-Ljbffr Peterson Holding Company