Customer Service Specialist

divh2Paul Davis Restoration Remodeling Administrative Assistant/h2pPaul Davis Restoration is a locally owned office which is part of a network of 380 Paul Davis outlets in the USA and Canada. This provides comfort in knowing that working here can provide you with the best of corporate accountability along with hometown accessibility. Additionally, Paul Davis prides itself on customer service and integrity while providing restoration services for property damage as well as top-notch remodeling. As a Paul Davis Restoration Remodeling Administrative Assistant, you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors. You will also be the first point of contact for reaching out to sales leads from a variety of sources. From there you record data into the Paul Davis proprietary software, create job folders for our project management team, code and key invoices, contribute to marketing efforts, make customer appointments and share in a multitude of tasks to assist the daily operational needs of the company./ppCompensation: $35,000.00 - $45,000.00 per year/ppThe ideal candidate for this position will:/pullihave experience using multi-line phone systems/lilihave a clear, pleasant speaking voice and excellent verbal and written communication skills/lilidemonstrate patience and compassion with customers/lilibe enthusiastic and service oriented/lilibe organized, efficient and detail oriented/lilibe able to multi-task and handle heavy workloads at times/lilihave computer skills including Microsoft Office, Excel and job management software/lilibe able to code and key invoices and record timesheets/lilimonitor and maintain office and job supplies/lilibe able to work M-F from 8am-5pm (and sometimes later if volume dictates)/lilihave a good record of timeliness and attendance/liliprovide assistance to the owner, accountant, marketing director and project management team/liliwear company logo wear daily (black, tan and white)/lilirepresent the Paul Davis principles of honesty and integrity/li/ulpJoin the Paul Davis team and start to love what you do and do what you love!/ppSince 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada./ppWe have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do./ph3Our Vision/h3pTo Provide Extraordinary Care While Serving People In Their Time Of Need./ph3Our Values/h3pDeliver What You Promise/ppRespect The Individual/ppHave Pride In What You Do/ppPractice Continuous Improvement/ph3Our Mission/h3pTo provide opportunities for great people to deliver Best in Class results/p/div