QA/RMA Test Technician

This Jobot Job is hosted by: Christian Aviles Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $50,000 - $60,000 per year A bit about us: My client provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software. Why join us? Company-paid Medical, Short-Term Disability, Long-Term Disability, and Life Insurances as well as Employee Assistance Plan Benefits at no cost to our employees 401K Retirement Plan with up to a 7.5% company match Year-end bonus (equal to one month’s pay) eligible Voluntary (employee paid) benefits include dental, vision, accident, critical illness, hospital indemnity, and life/AD&D insurance, flexible savings accounts, health savings accounts Paid time off including holiday, vacations, and sick time Job Details Position Summary We are seeking a detail-oriented and self-motivated Test Technician to support our Quality Assurance operations and participate in testing of returned field product. This role is responsible for failure analysis of product returned for testing, analyzing, and validating to MM. Product is to be evaluated for failure modes which will include electrical testing, water flow testing and communication validation with native software systems to validate customer concerns. All records must ensure accurate, reliable and compliance-focused responses. Key Responsibilities Perform testing, analysis, and verification of returned and suspect product. Accurately document test results and maintain detailed records that are traceable for both MM historical reference and to NIST standards. Actively manage upgrades to testing equipment and software, additions of new equipment and process improvements with efficient/effective communication. Proactively assist quality team to validate and support product changes and assure compliance with AWWA and customer requirements. Qualifications Technical Requirements Strong analytical and problem-solving skills and familiarity with Root Cause Analysis (RCA) methodologies and reporting. (5Y and 8D) Previous experience in mechanical and electrical testing within a quality assurance role preferred. Strong mechanical and mathematical skills are a plus. Proficient in Microsoft Office, especially Excel; Minitab and/or database experience a plus. Experience writing technical reports for internal distribution, as well as procedures, work instruction and visual aids. Comfortable evaluating and analyzing data graphically and in standard database output. English reading proficiency required and the ability to understand technical documentation and follow written instructions. Behavioral & Interpersonal Skills Strong work history with a proven track record of positive performance. Excellent written, verbal, and telephone communication skills in English; Spanish is a plus. Ability to manage multiple tasks and priorities effectively. Comfortable presenting or training small to medium-sized groups. To succeed in this role the person will maintain a positive, professional attitude. Be self-motivated, disciplined, and able to work independently with minimal supervision, while actively supporting the team. Physical Requirements Physically fit and able to frequently bend and occasionally lift items up to 50 lbs. Why Join Us? Be part of a collaborative and innovative team. Opportunity to grow your skills in a dynamic QA environment. Make a meaningful impact on product quality and reliability. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. 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