Principal UX Designer

Principal UX DesignerLutron is a design-driven technology company with a legacy of innovation, from inventing the rotary dimmer to leading the smart lighting and automated shades industry worldwide.We are seeking a Principal UX Designer to join our Philadelphia PA team. They will operate at both the strategic and execution levels—partnering with senior leadership to shape direction while guiding teams to deliver exceptional product experiences. This role sits upstream of traditional design, focusing on structuring ambiguous problems, driving alignment, and enabling better product decisions.This role requires proven consensus management, the ability to work through gray, ambiguous problem spaces, and excellent stakeholder management across product, engineering, and business functions.ResponsibilitiesFacilitate design thinking workshops with cross-functional senior stakeholders to drive alignment and accelerate decision-makingTranslate abstract strategies into clear, testable product directions through rapid prototyping and visualizationLead teams through ambiguity, structuring complex, undefined problem spaces into actionable plansDrive consensus across diverse stakeholders, aligning business, product, and technical perspectivesCreate durable artifacts (frameworks, vision concepts, decision tools) that guide downstream executionDefine and drive end-to-end experience strategy across multiple productsEnsure design quality and coherence from concept through deliveryPartner closely with research and engineering to balance user needs, business goals, and technical constraintsContribute to and scale design systems and UX standardsMentor and coach designers, elevating strategic thinking and facilitation skillsStrengthen UX as a strategic discipline within the organizationEstablish team practices that support alignment, validation, and continuous learningQualificationsBachelor's degree in Design, Human-Computer Interaction, Information Science, or a related disciplineMinimum cumulative GPA of 3.00 for each degree earned10+ years of UX/product design experience, including leadership at the principal or staff levelProven ability to lead senior-level, cross-functional workshops and drive alignment on strategic initiativesExceptional stakeholder management and influence skills, with a track record of operating effectively without direct authorityDemonstrated ability to bring clarity and direction to complex, ambiguous ("gray") problem spacesPortfolio reflecting measurable business impact and strategic contributions to product outcomesDeep expertise in interaction design, systems thinking, and rapid prototypingProficiency with modern design and collaboration tools (e.g., Figma, Miro)Willingness to travel to Coopersburg, PA at key points in the product cycle (minimum once per week)You are authorized to work in the U.S. and will not require Lutron to sponsor you for any work visa, such as an H-1B, either immediately or at any time in the future. Lutron does not offer work visa sponsorship for this position.Lutron Electronics' position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in annual double-digit growth. This growth has allowed the company to continue to invest in finding and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and processes that drive the creation of new or better products, solutions, and services.Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities.Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics