Loan Administration Specialist

divh2Loan Administration Specialist/h2pRockville, MD/ppCapital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey./ppCome join a bank where our employees thrive and are engaged in meaningful work. For the last 6 out of 7 years, Capital Bank was named one of the Best Banks to Work For in the U.S. by American Banker./ph3Position Purpose/h3pThe Loan Administration Specialist is responsible for delivering high quality customer service. This role involves working effectively with customers, loan officers and support staff, as well teammates in other areas including credit, accounting, and compliance. Responsibilities include servicing of all products in the Banks commercial and consumer loan portfolio, complying with Bank policies, regulations, and laws./ph3Position Responsibilities/h3h3Loan Transaction Processing and Support Functions for Commercial and Consumer Loans, Including Monetary Transaction Processing to the Banks Core Loan Accounting Systems:/h3ulliLoan payments/liliCredit line draws - posting to loan account, funding proceeds to internal or external account/liliEscrow payment and disbursement/liliProcess physical payment items, scanning batched items for system upload/posting./liliPerforming any related balancing and verification procedures/liliUpload required supporting documents to loan file as applicable/liliManage queue of assigned cases in timely fashion, adhering to service level requirement/li/ulh3Setup and Maintenance Activities, Including:/h3ulliNew customer profiles/liliNew loan account setup/liliActivation and funding of new loan accounts/liliPost all associated transaction fees and costs to loan and ledger accounts/liliRenewal and modification of existing loans/liliLoan rate and payment adjustment/liliPeriodic update of collateral-based borrowing limits on individual loans/liliLoan account address changes (with verification procedures)/liliMaintenance of collateral holds on deposit accounts/liliPeriodic update of variable rates in core system reference file/li/ulh3Information Requests and Customer Service Activities, Including:/h3ulliLoan account statements, history, and amortization schedules/liliBilling and payment inquiries/liliBalance confirmation letters/liliConfirmation of loan structure, terms and conditions/liliAssistance with information requests related to audit and review/li/ulh3Special Transactions and Relationships, Including:/h3ulliProcess monitored credit line draws subject to borrowing base or other collateral limits/liliConstruction loan draws, confirm that requirements are met on limits, inspections, collateral searches, and other verifications/liliPayments and advances related to multi-bank participation and syndication loans/liliMaintenance of complex multi-property credit facilities, coordinating lien recordation and release process, and monitoring receipt of filing receipts/liliServiced government guaranteed loans: processing daily payment/advance ledgers from third-party servicer, including related remittances, receipts, and balancing tasks/li/ulh3Loan Payoffs:/h3ulliIssuance of loan payoff statements, to internal clients and third parties, after reviewing applicable terms, conditions, and fee requirements/liliPosting loan payoff transactions to loan system, with collection of applicable fees, and review of applicable conditions. Perform maintenance to collateral records as needed/liliRelease of collateral liens as applicable, provide notice to borrower, upload final transaction documentation to loan file./li/ulh3Other Duties as Assigned, Including:/h3ulliParticipation in department activities to promote quality and efficiency/liliParticipate in development and implementation of new processes/procedures/liliAssist with reconciliation research and troubleshooting as needed/liliThoroughly cross-train to support all functions within the team, to ensure depth of coverage and contribute to effective management of peak period workloads/li/ulh3Minimum Education Experience/h3ulliHigh school diploma/lili4 years of general experience in a commercial loan admin, operations, or servicing role/li/ulh3Technical Knowledge and Skills/h3ulliExperience with commercial bank core systems (FiServ Premier/Navigator a plus)/liliExperience with commercial loan servicing and monetary transaction processing/liliUnderstanding of basic loan transaction accounting and balancing/liliWorking knowledge of lending and banking policies, procedures, and regulations/liliFamiliarity with commercial loan documents and products/liliUnderstanding of loan collateral and liens/liliAptitude to learn banking software applications and processing procedures./liliStrong organizational skills, ability to work with assigned service cases in a timely fashion/liliExcellent written and oral communication skills/liliStrong attention to detail/liliExperience with Microsoft Office Suite, specifically Excel, Word, and Outlook/li/ulh3Compensation/h3ullistrongBase Salary Range:/strong $31.25 - $40.86 hourly. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description./lilistrongAdditional Compensation:/strong This role will include a yearly annual target bonus based on individual performance./li/ulh3Working Arrangements/h3ulliThis is a hybrid role expected to work in office Monday, Tuesday, Thursday, and Friday. This person can sit out of our Rockville headquarters. You will be able to work remotely on Wednesday./li/ulh3Why Join Us?/h3ulliJoin a growing company with a culture that fosters an entrepreneurial spirit/lilistrongComprehensive benefits package/strong including medical, dental, vision, company paid life insurance, disability insurance, and more?/liliCompany contributions to your 401k - Regardless of your contribution/lilistrongEmployee perks:/strong Paid parental leave, employee recognition program, leadership program, tuition reimbursement program, employee bank checking account, and much more!/liliGenerous paid time off and paid holidays - including paid charity hours to support volunteer opportunities/li/ulpSupporting businesses. Helping people. Strengthening communities. Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer./p/div