Crew Member

McDonald’s Crew Person Job Description

Company: KTL Restaurants LLC | Haynie Holdings LLC

Position: Crew Person

Reports To: Shift Manager / General Manager

Job Type: Part-Time or Full-Time (Including Youth Applicants Ages 15–17)

Job Summary:

As a McDonald’s Crew Person, you will work in a fast-paced, team-focused environment to provide Gold Standard service and food quality. You’ll help create a clean, safe, and welcoming restaurant experience for every customer.

Key Responsibilities:

• Greet customers with professionalism and positivity.

• Accurately take orders using POS systems or kiosks.

• Prepare and serve food and beverages following operational standards.

• Maintain cleanliness in all restaurant areas, including the kitchen, restrooms, and dining room.

• Adhere to food safety and sanitation procedures at all times.

• Unload deliveries and stock inventory as needed.

• Work collaboratively with team members and follow management direction.

Qualifications:

• Must be at least 15 years old and legally authorized to work.

• Reliable, punctual, and committed to high performance.

• Strong communication and teamwork skills.

• Ability to work in a fast-paced environment and multitask.

• Willingness to follow all safety, quality, and guest service standards.

Youth Employment Compliance (Minors Under 18):

We strictly follow North Carolina Youth Labor Laws and federal labor guidelines:

Ages 15:

• During School: Up to 3 hrs/day, 18 hrs/week (7 A.M.–7 P.M.)

• School Breaks: Up to 8 hrs/day, 40 hrs/week (7 A.M.–9 P.M., June 1–Labor Day)

• Breaks: 30-minute break after 5 consecutive hours worked

• Prohibited Tasks: Use of hazardous equipment (fryers, ladders, etc.)

Ages 16–17:

• Not permitted to work between 11 P.M.–5 A.M. before a school day (without written permission)

• May not perform hazardous duties

All Minors:

• Must present a valid Youth Employment Certificate (Work Permit) before starting employment

• Will be scheduled only for hours and duties that comply with legal guidelines

Workplace Violence Policy:

We have zero tolerance for any act or threat of workplace violence. This includes:

• Physical violence or threats

• Harassment or intimidation

• Possession of weapons

• Destruction of property

All incidents must be immediately reported to a manager. Disciplinary action, including termination or law enforcement involvement, will result from violations.

Safe, Respectful, and Inclusive Workplace Policy:

At KTL Restaurants LLC, Haynie Holdings LLC, and Haynie Management, we are committed to creating and maintaining a safe, respectful, and inclusive work environment for all employees, customers, and vendors.

We will not tolerate:

• Discrimination or harassment based on race, gender, age, religion, sexual orientation, disability, or background

• Offensive language, gestures, or behavior

• Retaliation against individuals who report misconduct in good faith

All employees are expected to:

• Treat others with dignity and kindness

• Foster a culture of teamwork and respect

• Report any behavior that violates this standard to management

We believe every person has the right to feel safe, valued, and supported in the workplace.

Equal Employment Opportunity:

We are an Equal Employment Opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Franchisee Disclaimer:

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA.

KTL Restaurants LLC is a separate company and your direct employer. The franchisee is solely responsible for all employment matters, including hiring, firing, discipline, staffing, and scheduling.

McDonald’s USA has no involvement in the hiring process and will not receive your application or be part of any hiring decisions.

Requsition ID: PDX_MC_722E2282-CEB3-4913-AC1E-7CDFB9029031_81157

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.