Floral Department Clerk

Job Description

Job Description

We are seeking an energetic, creative Floral Clerk to join our team at Hen House. In this role, you'll bring the floral department to life-crafting eye-catching displays, maintaining fresh, high-quality product, and helping guests find the perfect arrangements for everyday moments and special occasions.

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys hands-on work, has a passion for presentation, and takes pride in creating a vibrant, inviting shopping environment.

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits
• Receive, condition, and arrange floral products to create attractive displays and maintain freshness
• Create, maintain, and refresh floral displays, bouquets, and seasonal arrangements
• Monitor water levels and cooler conditions to ensure high-quality floral offerings
• Stock, rotate, and face products using FIFO methods to maintain freshness and minimize waste
• Assist guests with floral selections, custom arrangements, special orders, and care tips
• Maintain accurate pricing, signage, and product labeling
• Monitor inventory levels and communicate low, excess, or damaged items to department leadership to support product availability
• Maintain a clean, organized, and safe floral area, including prep and display spaces
• Follow all safety, sanitation, and product handling standards
• Develop and maintain knowledge of floral products, seasonal offerings, and care instructions to better assist guests and drive sales
• Communicate clearly and respectfully with teammates, leadership, and vendors to support efficient operations
• Collaborate across departments to support overall store presentation and guest satisfaction
• Assist with receiving deliveries and organizing backstock
• Remain productive during slower periods by cleaning, restocking, or refreshing displays
• Other job duties as assigned

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Experience in retail, grocery, or customer service environments
• Preferred: Experience working with flowers, plants, or basic floral design
• Preferred: Knowledge of plant care and maintenance
• Preferred: Ability to create basic floral arrangements or gift displays