Tech Assistant Manager

General Description of Position The Tech Aide Manager leads the coordination, execution, and optimization of frontline imaging support operations across assigned ImageCare locations. This role is responsible for driving efficiency in patient flow, managing Tech Aide staffing and workflows, ensuring MRI safety compliance, and supporting onboarding, training, and departmental performance metrics. The Tech Aide Manager serves as a cross-functional leader, partnering with technologists, front desk teams, and regional leadership to enhance operational efficiency, maintain regulatory standards, and deliver an optimal patient experience. Essential Duties and Responsibilities Operational Leadership • Oversees day-to-day Tech Aide operations across assigned imaging center locations, ensuring efficient patient flow, appropriate staffing coverage, and adherence to departmental standards.

• Develops, maintains, and manages Tech Aide schedules, including monitoring PTO, staffing gaps, and real-time coverage adjustments.
• Coordinates daily assignments and responsibilities for Tech Aide staff to support imaging workflows and optimize operational efficiency.
• Partners with leadership to support workflow optimization initiatives and promote standardization across imaging center locations.

Workflow & Metrics Management • Tracks and maintains daily patient metrics, including table time and operational efficiency indicators.

• Identifies workflow issues and proactively escalates operational concerns to leadership.
• Supports implementation of workflow improvements aimed at reducing delays and improving patient care.

Training & Onboarding • Leads onboarding and orientation processes for all newly hired Tech Aides, ensuring a structured and consistent experience.

• Ensures completion of required training modules, competency assessments, and departmental onboarding requirements.
• Coordinates and oversees Level II MRI Safety Certification for all Tech Aides.
• Maintains training records and ensures compliance with organizational and regulatory standards.

MRI Safety & Compliance • Reinforces MRI safety protocols and ensures adherence to established safety procedures across imaging operations.

• Supports compliance with MRI screening workflows and safety standards under imaging leadership guidance.
• Promotes a culture of patient safety, accountability, and regulatory compliance.
• Escalates any safety concerns or compliance risks promptly to leadership.

Communication & Team Coordination • Serves as a liaison between Tech Aides, technologists, front desk teams, and leadership to ensure seamless communication and workflow coordination.

• Participates in operational meetings, contributing to workflow discussions and departmental planning.
• Fosters a collaborative team environment that promotes efficiency and a positive patient experience.

Administrative Responsibilities • Maintains accurate and organized records, including training documentation, operational logs, and departmental tracking tools.

• Supports leadership in monitoring staff attendance, accountability, and workflow performance.
• Contributes to performance evaluations, feedback discussions, and operational reviews as needed.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. At least one year of Medical Imaging experience BLS CMA Preferred Education and Experience High school diploma or equivalent required; additional healthcare or clinical training preferred. Completion of SVC program and workflow training required. Prior experience in healthcare, imaging center, or radiology support environment preferred. Previous supervisory, leadership, or staff scheduling experience preferred. Strong organizational, communication, and multitasking skills required. Demonstrated ability to work effectively in a fast-paced clinical environment. Basic computer proficiency required, including use of scheduling and reporting systems. Knowledge of MRI safety workflows and protocols preferred. Ability to Commute/Relocate Middletown, NJ 07748: Reliably commute or plan to relocate before starting work (Required). Several locations. Flu Vaccination & Proof of MMR Requirement It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot. Equal Opportunity Employer We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. #J-18808-Ljbffr Imagecare-Radiology