Bartender

Bartender (Part Time)

Reports to Food & Beverage Manager - position is non-exempt

Located in the historic Hippee Building in downtown Des Moines, Surety Hotel celebrates the city's past while helping shape its future. Housed in a beautifully restored, 1913 Beaux-Arts landmark and now part of Marriott's Autograph Collection, Surety blends independent character with world-class hospitality. Inspired by the meaning of a surety bond, we make a promise as well; unmatched service, incredible design, and a superior level of hospitality rooted in connection and community. With 137 guest rooms and suites, vibrant gathering spaces, and onsite dining at Mulberry Street Tavern, Surety is both a destination for travelers and a point of pride for the City of Certainties.

Your past experiences have led you to understand that there is an art + science to creating the perfect concoction. You spend your days or nights working behind the bar tirelessly crafting perfectly balanced drinks, making wine recommendations, and naturally building relationships with guests. In your off time you read up on spirits, the history of cocktails, new drink recipes as well as cruising Instagram accounts of the best bars in the world. You pride yourself in cultivating your regular guest base. You are a name that everyone knows in your community. You are welcoming and embody gracious hospitality at all times.

What You Will Do

• Uphold and model the company's principles of People, Place and Character by being proud of who you are, where you come from and who we serve
• Be collaborative with your co-workers and leaders and use your intuition to fix things when you know they are not right or could be better
• Be a storyteller of the history of Surety Hotel and share our trans-local hospitality efforts highlighting our local collaborators and partners
• Participate in daily line ups and staff meetings to further develop ideas and objectives with the team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
• Assist in all aspects of the F+B guest experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring bar products and supplies are well stocked and executing requests in a friendly and timely manner, ascertaining satisfaction throughout and adjusting as necessary
• Share your extensive knowledge of the beverage world with your guests, using your product knowledge to enhance their experience with add-ons, always striving to know more through constant study of your craft
• Work in an organized and clean fashion, with the utmost respect for your guests, peers, equipment and workspace to create lasting impressions and strong relationships
• Use steps of service to provide professional service and exceed guest expectations, ensuring alcohol is served safely, responsibly and legally, utilizing recipes and jiggers to assist in creating consistent cocktails, juices, syrups, and bases
• Be accountable for maintaining a working knowledge of the menus, menu ingredients and what is unavailable for the day as well as accurately accounting for all monetary transactions during your shift
• Observe conditions of all physical facilities and relay any challenges to the Food + Beverage leadership team to make corrections and improvements as needed
• Assist in other areas of the F+B Department as needed, including but not limited to: Lounge, Banquets, Bar and In-Room Dining

What You Will Need

• Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
• Minimum of two (2) years' experience as a bartender in either a free-standing or hotel restaurant or bar
• TiPS Alcohol service certification and ServSafe or Iowa Food Handler Certificate of Completion, or ability to obtain such within 30 days of hire
• Must meet local age requirements to serve alcohol
• Available to work a flexible schedule to include nights, weekends, and holidays
• Fluency in English both verbally and non-verbally
• Continuous standing and walking and negotiating wet tile floor and steps
• Fine motor coordination is needed to pour beverages, decorate cocktails, and fold napkins
• Standing and walking is continuous for 4-5 hours at a time
• Lifting and carrying up to 30 lb. tray, crate or box is occasional
• Negotiating varied floor surfaces is continuous
• Carrying over shoulder is occasional
• Hand and elbow movements for polishing glassware, silver, setting up tables, shaking, pouring, and mixing drinks
• Excellent sight and balance needed for negotiating varied floor surfaces
• Handling lighted candles and handling hot fluids (coffee and tea)
• Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport beverage inventory, equipment, etc.
• Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F)

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.