Joint Operations Center Technician (Title 32) (Indefinite)

Job Title

Joint Operations Center Technician, GS-0303-07

Duties

As a Joint Operations Center Technician, you will perform the below duties:

1. Assists in the management and daily operations of the Joint Operations Center. Establishes and maintains cooperative working relationships with Federal, state and public agencies and military units within the state. Obtains and/or exchanges information pertinent to emergency support plans and activities of mutual interest or major concern. Evaluates, analyzes and disseminates information of interest to the JOC Manager, Adjutant General or his staff.
2. Takes calls from Federal, state and the public on exchange of information and records all pertinent data. Relays information through various communications equipment to appropriate personnel. Notifies other agencies concerning the call as necessary. Records action taken, equipment assigned and other pertinent information in various databases. Monitors radio communications of law enforcement officers, fire department, and emergency operations.
3. Examines, analyzes and interprets data from a variety of resources, i.e., interrelated electronic monitoring instruments, visual displays, area maps, news reports, and electronic mail to detect conditions of the area, either normal or abnormal. Maintains log records of activities occurring during the shift as a source of information for production reports, and operation efficiency status. Establishes, maintains and keeps updated the resources and operational functions/readiness of all JOC equipment once per shift.
4. May participate with the JOC Manager in briefing key staff members on significant emergency situations and providing situational assessments requiring response and recommendations for appropriate action. Establishes priority of actions based on a variety of situations, and uses judgment when appropriate. In a minimum of time and without error, employee must be able to copy, validate, process, and relay the message to appropriate personnel.
5. During joint forces exercises or actual emergencies, serves as a member of the JOC emergency response team to provide support to either the Federal, state or public operations. Will perform various tasks, such as activating the JOC, exchanging information with other emergency response agencies, coordinating data collection and reporting, coordinating with field personnel, preparing briefings or situation reports, etc. Ensures all classified documents are properly prepared, reproduced, distributed and stored.
6. Controls COMSEC information, material, and devices and is responsible for receipt, inventory, storage, issue, protection and destruction. Maintains overall security of the Joint Operations Center and performs entry control and escort procedures during assigned shift.
7. Performs a wide variety of administrative services. Conducts studies to determine requirements for communication devices, office automation hardware and software. Ensures required publications are readily available. Types a variety of narrative and tabular correspondence from rough drafts and corrected copies. These items include forms, reports, statistical material, charts, etc. Uses a variety of automated systems in the office environment to store/retrieve/manipulate data with word processing, database management, spreadsheet and graphics software packages.
8. Performs other duties as assigned.