Change Management Analyst
Stellent IT LLC
Hi,
Job Title: Change Management Analyst
Job type : Contract -W2
Location: Las Colinas, TX- Hybrid 3 days onsite /2 days remote
Duration: 24 Months
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Description:
Our client is actively seeking to hire an experienced Change Management Analyst for an immediate opening.
As a Change Management Analyst, you will:
- Create, manage, and coordinate release-related Change Requests within the ServiceNow platform.
- Support weekly, on-demand, expedited, and emergency releases while ensuring timely approvals and alignment with release schedules.
- Plan, manage, coordinate, communicate, and deploy technology releases on a rotational basis, including occasional nights and weekends.
- Participate in ServiceNow release management activities including patching, cloning, upgrades, and key notifications.
- Gather required information, draft communications, and distribute release-related notifications to stakeholders.
- Participate in Agile/JIRA daily standups, story tracking, and release-related activities.
- Lead or participate in technology initiatives supporting simple to moderately complex business problems.
- Support Environment Management and coordinate activities across ServiceNow build and technology teams.
- Plan and facilitate effective meetings with large teams using Microsoft Teams.
- Build strong working relationships and collaborate effectively with ServiceNow and ServiceNow Build Team resources.
The ideal candidate will have:
- Experience working with SDLC trackers and technology delivery processes.
- Hands-on experience creating and managing Change Requests.
- Experience making risk-based decisions using factual data and business/technology metrics.
- Previous experience working in a large financial services organization is required.
- Experience with ServiceNow, particularly within ITSM, is highly preferred.
- Experience with Enterprise Change Management and Enterprise Incident Management.
- Agile/JIRA experience, including daily standups and story tracking.
- Ability to work in a fast-paced environment and support weekly and emergency releases.
- Flexibility to participate in rotational release schedules, including nights and some weekends.
Best Regards,
Ishika
SR. IT Technical/Engineer Recruiter
Ph No- View phone number on us.fitly.work
Email: View email address on us.fitly.work
Address: 505 Knolle Court, Saint Augustine, FL 32092
Vacancy posted 2 days ago
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