Global VP of Threat Protection Support

Proofpoint

Proofpoint seeks a visionary VP of Threat Protection Customer Support to define and drive the global customer support strategy. You will lead a 24x7 worldwide team, partner across Product, Engineering, and Sales, and push AI-powered service delivery to improve customer outcomes.

The role focuses on scalability, customer advocacy, and operational excellence in a fast-growing cybersecurity company. You will shape programs to reduce friction, monitor CSAT/NPS, and build differentiated offerings for

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Vacancy posted 4 days ago

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