Health Information/Quality Improvement Technician

Health Information/Quality Improvement Technician Benefits: medical insurance, dental insurance, life insurance, vision insurance, paid holidays, sick time, long term disability, 401(k) General Summary Responsible for reviewing, entering, and updating data into the electronic health record (EHR). Maintain a standardized process for monitoring timely and accurate completion of client documentation. Assist in providing client registration/health information functions. Schedule: Mon-Fri, First Shift Location: Warwick, RI Pay: Starting at $23/hour Responsibilities Meet with clients to collect client registration information, conduct client orientation. Assist with daily health information activities including data entry and scanning documents in the EHR. Review recovery plans, assessments, and other clinical documents for completeness, accuracy, and validity; update data in the EHR as necessary. Process requests for client information; releasing information in accordance with federal and state laws as well as Center policies, standards, and procedures. Respond to client inquiries and follow rules and regulations related to client confidentiality, privacy and security of records/protected health information (PHI). Maintain confidentiality of all Center and client information at all times. Assist in completing quality assurance and compliance activities (i.e. record audits, utilization review). Complete HI/QI data management projects/reports as assigned. Assist the department in identifying and troubleshooting inconsistencies, trends or compliance issues. Maintain courteous, professional and effective working relationships with all staff and external sources/stakeholders (i.e. Designated Collaborating Organizations) to coordinate care and support agency goals. Respond to email and phone inquiries promptly, professionally and accurately. Create an environment where the integrity and quality of the medical record/electronic health record is preserved. Must attend all agency/department required training and meetings within the prescribed period. Attend all Safety Training programs and be able to describe his/her responsibilities related to general safety, department safety, and specific job-related hazards and responsibilities. Demonstrate respect and regard for the dignity of all clients, families, visitors, and fellow employees to ensure a professional, responsible and courteous environment. Embrace Thrive's Diversity, Equity and Inclusion Mission Statement and Definitions. Present a neat appearance in proper attire and identification as required by the position, department and agency policies and procedures. Must work the hours and/or shifts assigned and begin and end on time. Adhere to Thrive's Guiding Principles. Function as a member of a team, i.e., be a "Team Player". Education, Experience and Competencies High School Diploma or at least 2 years- experience in a medical office or behavioral health setting with electronic medical records. Associate degree in health information technology or human services field (preferred) or equivalent combination of related education and experience. Excellent attention to detail and data entry skills. Proficient in Microsoft Office Suite (e.g. Word, Excel, Access, PowerPoint). Ability to handle multiple duties, prioritize assignments, and meet deadlines. Certifications, Licenses Requirements Valid driver license required, or ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job. EEO/VET/LGBTQ+ Employer 3 weeks' vacation to start, increases to 4 weeks after 2 years of employment 10 sick days per year Birthday off 11 paid holidays Paid lunch Low-deductible medical insurance plan Dental insurance as low as $0/month Vision Insurance Company-paid life insurance worth 2x your annual salary + Long Term Disability 401k with 2% company match Optional Aflac, additional life insurance, and pet insurance Employee Assistance Program All employees are considered benefit eligible if their schedule is 20 hours per week or more. Time-off balances are pro-rated for part-time employees. Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development. #J-18808-Ljbffr Thrive Behavioral Health