Sales Compensation Engagement Manager

Sales Compensation Engagement ManagerDescription -Description - Sales Compensation Administration Manager, AMSHP is seeking a Sales Compensation Administration Manager to lead the AMS regional team responsible for end-to-end incentive compensation operations across the Americas. This role owns the operational integrity of the monthly compensation cycle for thousands of sellers, managing a team of Sales Compensation Analysts while driving process standardization, platform adoption, and AI-enabled transformation. The ideal candidate combines deep hands-on knowledge of SPM platforms and compensation mechanics with the leadership instincts to develop a high-performing team, influence cross-functional stakeholders without authority, and operate with precision in a high-stakes, high-volume environment. This role reports into the Global Sales Compensation Operations leadership and serves as the primary accountability layer between HP's seller-facing compensation commitments and the systems and processes that deliver on them.ResponsibilitiesTeam Leadership & OperationsLead, develop, and manage a team of Sales Compensation Analysts supporting the AMS regionOwn the monthly AMS calculation cycle end to end, from data readiness through payment release and establish accountability standards across the teamSet performance expectations, conduct regular 1:1s, and build individual development plans aligned to team growth needsServe as the primary escalation point for compensation issues, disputes, and cross-functional conflicts within AMSMonitor team capacity and workload distribution across cycles and peak periodsCompensation Operations ExecutionOversee semi-annual plan rollouts and mid-cycle updates across AMS compensation plansEnsure accurate and timely execution of incentive calculation cycles in the SPM platformEstablish and enforce pre- and post-calculation validation standards and reconciliation protocolsOwn the AMS claims and dispute resolution process ensuring appropriate triage, SLA adherence, and systemic root cause identificationOversee generation and distribution of sales compensation letters and acknowledgement tracking across AMSMaintain accountability for payment accuracy and on-time delivery across all AMS seller populationsPlatform & Process TransformationLead transformation initiatives focused on automating manual workflows, improving data quality, and reducing cycle timeParticipate in AI-enabled SPM improvement initiatives, including:Claims triage automation and intelligent dispute routingValidation workflow automation and anomaly detectionReporting and performance monitoring enhancementsReduction of manual adjustments through field education and proactive identifaciton of errorsStakeholder PartnershipServe as the primary AMS operations partner to Sales Compensation Design, Finance, GRO and CO leadership.Translate operational issues into structured business cases for systemic resolutionRepresent AMS operations in steering committee discussions, platform decisions, and program governance forumsPartner with EMEA and APJ regional counterparts to ensure cross-regional consistency in process design and escalation standardsEducation & Experience RequiredBachelor's degree in Business, Finance, Information Systems, or related field7-10 years of experience in Sales Compensation Administration or Revenue Operations, with at least 2-3 years in a people management or team lead capacityHands-on experience with at least one enterprise SPM platform (Forma.ai, Varicent, Xactly, SAP Callidus) for administration, and cycle managementExperience supporting large sales organizations with complex go-to-market structures (direct, channel, partner, specialist) requiredDemonstrated experience managing compensation operations for a regional or multi-country seller populationKnowledge & SkillsUnderstanding of compensation plan mechanics, crediting models, quota deployment, and incentive calculation logicProven ability to manage high-volume operational environmentsStrong people management and ability to develop analysts,Experience managing cross-functional stakeholder relationships and influencing decisions without direct authorityAdvanced analytical skills able to diagnose root cause, identify patterns across high-volume data, and translate findings into systemic fixesFamiliarity with automation tools, workflow optimization, and AI-enabled productivity toolsStrong written and verbal communication skills able to represent operational complexity clearly to executive audiencesAbility to operate effectively in a matrixed, global organization with shifting priorities and platform evolutionImpact & ScopeDirectly accountable for compensation accuracy and seller trust across all AMS seller populationsOperational owner of the AMS monthly sales compensation administration cycleManages a team of Sales Compensation Analysts across the AMS regionResults directly impact seller motivation, pay equity, audit readiness, and compensation program integrityThe pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.Benefits:HP offers a comprehensive benefits package for this position, including:Health insuranceDental insuranceVision insuranceLong term/short term disability insuranceEmployee assistance programFlexible spending accountLife insuranceGenerous time off policies, including;4-12 weeks fully paid parental leave based on tenure11 paid holidaysAdditional flexible paid vacation and sick leave (US benefits overview)The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Job -Sales OperationsSchedule -Full timeShift -No shift premium (United States of America)Travel -Not SpecifiedRelocation -NoEqual Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"SummaryLocation: Spring, Texas, United States of America; All Cities, Illinois, United States of AmericaType: Full time