IT Service Desk Analyst: Tier I/II Support
$38 - $44 per hourHansell Tierney
A leading staffing company is seeking a Service Desk Analyst to provide technical support for hardware and software. Responsibilities include Tier I/II helpdesk support, logging issues, and collaborating with IT team members. The ideal candidate should have 3-5 years of experience in servicing desktops and peripherals, alongside relevant certifications. This role offers a pay range of $38 - $44 per hour, with excellent benefits including 401K and sick leave. #J-18808-Ljbffr
- Pomona College is looking for a Digital Support Technical Support Specialist responsible for Tier II technical investigations and customer communication. The role... ...communication. Applicants should have a Bachelor's degree in IT or a related field and 1-3 years of relevant...Suggested
- UVeye is seeking a Technical Customer Support Engineer Tier II to join their Customer Support department in San Francisco. This full-time role involves cross-functional collaboration to install, configure, and calibrate products while providing authoritative support for...SuggestedFull timeAfternoon shift
$36 - $43 per hour
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) Full-time Departments: Customer... ...Customer Support Engineer Tier II to join our Support team. You’ll be part... ...real-time technical support to our Field Service Engineers and Field Support Technicians...SuggestedHourly payFull timeAfternoon shift$98.25 per hour
A specialized recruitment agency is seeking a Vehicle Support Engineer to manage complex issues in fleet operations. This role involves troubleshooting, log analysis, and engineering collaboration to improve diagnostics and fleet reliability. Key qualifications include...SuggestedHourly pay- ...scale Voxel across complex enterprise environments. The Role As a Tier 3 Support Engineer at Voxel, you are the deepest technical escalation... ...Engineering teams. Interface directly with enterprise customer IT, security, and engineering stakeholders during critical incidents...SuggestedPermanent employmentWork at officeFlexible hours
- ...Sequoia is hiring an IT Support Engineer in Mexico City. This role requires a Bachelor's degree... ...experience. The engineer will provide Tier 1 - 2 support for both onsite and remote... ...Active Directory management. Strong customer service and communication skills are essential....Remote work
- Voxel is looking for a Tier 2 Support Engineer to manage complex technical issues for enterprise clients. You'll troubleshoot across Voxel's AI-driven platform, ensuring a seamless user experience while collaborating closely with customer success teams. The ideal candidate...
- Voxel in San Francisco is seeking a Tier 3 Support Engineer to manage complex escalations and provide technical solutions. This role demands deep expertise in networking and systems, along with a strong ability to communicate with enterprise customers during critical incidents...Flexible hours
- Opswat is seeking a Tier 2 Technical Support Engineer to enhance its Customer Support team in San Francisco, California. This role involves diagnosing and resolving complex technical issues while ensuring customer satisfaction through effective communication and troubleshooting...
- ...Engineering team ensures customers successfully adopt, deploy, and scale Voxel across complex enterprise environments. The Role As a Tier 2 Support Engineer at Voxel, you will be the critical second line of defense for our enterprise customers, owning complex technical...Work at officeFlexible hours
- LATICRETE International in San Francisco is seeking a Technical Services Representative II to provide technical services to architects, contractors, and customers. You will resolve complaints and provide information on material selection and installation methods. The ideal...For contractors
$38 - $44 per hour
...leader in legal technology and services, with a search for a Service Desk Analyst . JOB SUMMARY This role supports the hardware and software... ...& Responsibilities Provides Tier I/II support to end users with exceptional... .... Collaborate with other IT team members as needed....Local areaNight shift- ...Description This is a mid-level Service Desk analyst position with a primary... ...of providing desktop support to end-users. At this level,... ...must be familiar with specific IT policies and Medical Center regulations... ...upon to act in a Level II capacity to handle more complex...Work experience placementRemote workWorldwideFlexible hoursNight shiftWeekend work
- Madrona Venture Labs is seeking a Customer Support Engineer in San Francisco, CA. This full-time position involves providing Tier 2 technical support for the Application Protection Platform. Ideal candidates will have over 5 years of experience in production operations...Full time
- ...collaboration, accelerate decision‑making, reduce risk, and improve overall project outcomes. The Digital Support Technical Support Specialist is responsible for Tier II technical investigations, advanced troubleshooting, customer communication, defect validation, and...For contractorsFor subcontractorWork at officeMonday to Friday
- Griffin Resources is hiring an IT Field Support Specialist II for one of our clients in the Bay Area. Role Overview This position is a mid-level... ...Responsibilities Deliver high-quality technical support and service to business clients across a variety of environments....Remote work
- Griffin Resources is seeking an IT Field Support Specialist II for a client role based in the Bay Area. This mid-level position requires 2-4 years... ...schedules. This role has a strong emphasis on customer service and technical problem-solving. #J-18808-Ljbffr Confidential...
- Astreya is seeking a Service Desk Specialist II in San Francisco, California to support key clients by troubleshooting and fixing desktop and computer hardware/software... ...requires a Bachelor’s degree and 2 to 5 years of IT experience. Responsibilities include responding to...
$27.24 - $45.4 per hour
Astreya Inc. is seeking a Service Desk Specialist II in San Francisco, California. This role involves troubleshooting and resolving hardware/software... ..., maintaining a presence at service locations, and supporting user access to corporate applications. The position offers...Hourly payFull time- ...Description Job Description Senior Help Desk Technician II Employment Type: Full Time... ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management... ...update required information for all IT-related tickets utilizing ITIL - Creation...Full timeFor contractorsWork at officeRemote workFlexible hours
$99k - $132k
...never been a more exciting time to join our team. What You’ll Do Support is a deep part of our culture here at Weights & Biases by... ...Preferred Previous experience in machine learning Customer service experience in a technical SaaS environment Experience in frontend...Permanent employmentTemporary workCasual workWork at officeRemote workFlexible hoursWeekend work- A leading organization in the technology services sector is seeking an IT Support Engineer - L2 to provide essential support for seamless technology operations. This role demands strong problem-solving, excellent communication skills, and the ability to collaborate in...
- ...re looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting... ...technical excellence and deliver top‑tier support. Requirements 1-3 years of experience... ..., or Escalation Engineer (not internal IT support roles) - Must Fluency in English (...
$150k - $300k
...with microservice architecture using a variety of infrastructrue services like RabbitMQ. Experience with non-relational databases. e.g.,... .... With this vision, we've secured funding from Google and other Tier 1 VCs + incredible angels and have attracted brilliant minds from...Full time- ...leading independent AI benchmarking company. We support labs, engineers and enterprises to... ...our strongest team members come from top-tier strategy consulting backgrounds, though we... ...platform and working with our developers to make it happen Become AI-Native: Embrace an AI-...
$135k - $236.25k
...businesses one place to run HR, IT, and Finance. It brings... ...implement, and test reliable backend services and APIs that power core... ...to deployment, monitoring, and support in a production environment. Effectively... ...based on location; see which tier applies to your location here...Work at officeRemote work3 days per week$300k
...reinforcement learning environments, large‑scale simulation, realistic task generation, and the infrastructure required to support it all at scale. Backed by top‑tier venture capital firms (including Sequoia Capital) and growing rapidly, this company is building auto‑scaling...Full time- Job Title Handle walk-up helpdesk hours: Two daily windows: 9–10 AM and 1–2 PM. Issues are typically Tier 1 or Tier 2. Resolve support tickets in Jira (mostly SF office requests). Configure laptops and manage incoming equipment.Work at office
$227.5k - $401k
...backed by a culture that encourages ownership and provides the support to truly own your career. We are motivated individuals who tackle... ...their ambitions faster. The Opportunity Adyen is building a top-tier AI engineering team in San Francisco to drive our next chapter of...Work at officeImmediate startRelocationFlexible hours- ...Data Center Support Technician Atlantic.Net is a market-leading Cloud Services company that is recognized for providing exceptional... ...are committed to delivering top-tier support, we want to hear from you... ...of experience in a data center, IT support, or helpdesk role. ~...Flexible hoursShift workNight shiftDay shiftAfternoon shift
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