Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Service Desk Analyst: Tier I/II Support

$38 - $44 per hour

Hansell Tierney

A leading staffing company is seeking a Service Desk Analyst to provide technical support for hardware and software. Responsibilities include Tier I/II helpdesk support, logging issues, and collaborating with IT team members. The ideal candidate should have 3-5 years of experience in servicing desktops and peripherals, alongside relevant certifications. This role offers a pay range of $38 - $44 per hour, with excellent benefits including 401K and sick leave. #J-18808-Ljbffr

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the IT Service Desk Analyst: Tier I/II Support in San Francisco, CA vacancy
  • $108k - $156k

     ...Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk...  ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management...  ...update required information for all IT-related tickets utilizing ITIL - Creation... 
    Suggested
    Full time
    For contractors
    Work at office
    Remote work
    Flexible hours

    Contact Government Services, LLC

    San Francisco, CA
    3 days ago
  • $90k - $105k

     ...seeking a highly motivated IT Support Specialist II to provide hands‑on, on‑site...  ...communication and customer service skills, a proactive mindset,...  ...team. About the role Provide Tier 2 technical support to internal...  ...in IT support, help desk, or a related technical support... 
    Suggested
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work

    B Capital

    San Francisco, CA
    3 days ago
  • $30 - $33 per hour

     ...The Role Our new Service Desk Tech II will be responsible for providing technical support to internal customers, responding to service desk requests within defined SLA’...  ...practices. What Will You Do? Respond to Corporate IT service requests within defined SLAs, delivering... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Local area
    Flexible hours
    Shift work

    Dormont Manufacturing Company

    San Francisco, CA
    4 days ago
  • $80k - $100k

     ...Griffin Resources is hiring an IT Field Support Specialist II for one of our clients in the Bay Area. Role Overview: This position is a...  ...Responsibilities: - Deliver high-quality technical support and service to business clients across a variety of environments. -... 
    Suggested
    Remote work

    Griffin Resources

    San Francisco, CA
    4 days ago
  • $38 - $44 per hour

     ...leader in legal technology and services, with a search for a Service Desk Analyst . JOB SUMMARY This role supports the hardware and software...  ...& Responsibilities Provides Tier I/II support to end users with exceptional...  .... Collaborate with other IT team members as needed.... 
    Suggested
    Local area
    Night shift

    Hansell Tierney

    San Francisco, CA
    5 days ago
  •  ...collaboration, accelerate decision‑making, reduce risk, and improve overall project outcomes. The Digital Support Technical Support Specialist is responsible for Tier II technical investigations, advanced troubleshooting, customer communication, defect validation, and... 
    For contractors
    For subcontractor
    Work at office
    Monday to Friday

    Pomona College

    San Francisco, CA
    2 days ago
  • $100k - $130k

     ...attacks, social inflation, etc. Our vision is understood and well‑funded by those behind Salesforce, Veeva, Zoom, Box, and others. The Support Team Federato’s Support Engineering team ensures our customers receive timely, accurate technical help as they adopt and scale on... 

    Federato

    San Francisco, CA
    3 days ago
  • $83k - $145k

     ...and high-performance experience. This team supports the infrastructure that powers the AI...  ...~ Paid Parental Leave ~ Flexible, full-service childcare support with Kinside ~401(k)...  ...defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card... 
    Permanent employment
    Temporary work
    Casual work
    Work at office
    Remote work
    Flexible hours
    Shift work

    CoreWeave

    San Francisco, CA
    5 days ago
  •  ...current or future employer-sponsored visa support. AdsGency AI is an AI‑native startup...  ...of distributed systems, data models, and service orchestration. Ability to design from first...  ...company. Work directly with founders and top‑tier engineers. Culture of speed, autonomy,... 
    Full time
    Work experience placement
    Relocation
    Visa sponsorship

    AdsGency AI

    San Francisco, CA
    4 days ago
  •  ...have to be correct under partial failure. Service architectures that have to stay simple as...  ...we can make. Designing the autonomy tiers, the kill switches, the per‑action‑class...  ...process are made by humans. We use AI to support efficiency and consistency, not to replace... 

    BEACON SOFTWARE COMPANY

    San Francisco, CA
    4 days ago
  • $89.92k - $104.88k

     ...communities and user segments to honor service and build more authentic relationships....  ...visit Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting...  ...on the team, you will provide critical tier 1 and tier 2 support, manage user... 
    Full time
    Temporary work
    Work at office
    Remote work
    Flexible hours

    ID.me

    San Francisco, CA
    4 days ago
  •  ...to original data and searches are fast, relevant, and prioritize tier-one medical information. Continuously enhance retrieval...  ...Integrity Rebuild data pipelines to eliminate stale data, support clinician and patient corrections, and ensure full traceability.... 

    Lotus Health

    San Francisco, CA
    2 days ago
  •  ...delivering for Fortune 500 clients. We raised a $10M seed from Tier 1 VCs - then kept growing on revenue. The client pipeline is full...  ...layers, UI integration Own architecture across stack boundaries to support scalable, evolvable systems Partner with Founders Collaborate on... 
    Work at office
    Immediate start
    Visa sponsorship

    Crucibl

    San Francisco, CA
    4 days ago
  • $300k

     ...reinforcement learning environments, large‑scale simulation, realistic task generation, and the infrastructure required to support it all at scale. Backed by top‑tier venture capital firms (including Sequoia Capital) and growing rapidly, this company is building auto‑scaling... 
    Full time

    AMIGOS

    San Francisco, CA
    4 days ago
  •  ...At Episcopal Community Services (ECS), employees work with participants who may be experiencing...  ...SUMMARY: Under the supervision of the IT Manager, this position is the primary...  ...skills, and is responsible for first-tier support for Windows desktops (hardware, OS and software... 
    Work at office
    Remote work
    Work from home
    Night shift

    Episcopal Community Services

    San Francisco, CA
    1 day ago
  •  ...re looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting...  ...technical excellence and deliver top-tier support. Requirements 1–3 years of experience...  ..., or Escalation Engineer (not internal IT support roles). Fluency in English (both written... 

    Upwind Security

    San Francisco, CA
    5 days ago
  • $227.5k - $401k

     ...backed by a culture that encourages ownership and provides the support to truly own your career. We are motivated individuals who tackle...  ...their ambitions faster. The Opportunity Adyen is building a top-tier AI engineering team in San Francisco to drive our next chapter of... 
    Work at office
    Immediate start
    Relocation
    Flexible hours

    Adyen

    San Francisco, CA
    4 days ago
  • $100 per hour

     ...inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job...  ..., offering insights for improvement Support channels: Address Tier 1 and 2 issues via email, chat, and phone Customer feedback:... 
    Work experience placement
    Remote work
    Work from home
    Home office
    Work visa

    Odoo

    San Francisco, CA
    1 day ago
  •  ...leading independent AI benchmarking company. We support labs, engineers and enterprises to...  ...our strongest team members come from top-tier strategy consulting backgrounds, though we...  ...platform and working with our developers to make it happen Become AI-Native: Embrace an AI-... 

    Artificial Analysis, Inc.

    San Francisco, CA
    3 days ago
  •  ...This is a mid‑level Service Desk analyst position with a primary responsibility of providing desktop support to end‑users. At this level, support calls may be complex in nature...  ...information and must be familiar with specific IT policies and Medical Center regulations.... 
    Remote work
    Flexible hours
    Night shift
    Weekend work

    University of California , San Francisco

    San Francisco, CA
    2 days ago
  • $150k - $350k

     ...partnered with top AI labs and did $XXM last quarter alone, as a team of just 15 people. We also raised our Series A last year from Tier 1 firms such as Matrix Partners, Swift Ventures, Y Combinator, and AI Grant. About The Role As a software engineer at Sieve, you’ll... 

    Sieve, Inc.

    San Francisco, CA
    3 days ago
  • $240k - $280k

     ...Chemistry / Molecular Dynamics Sr. Software Engineer - Payments Support San Francisco, CA $138,400.00 -$173,000.00 4 days ago Principal...  ...Engineer, Planning and Control Senior Software Quality Engineer (I, II, III) Redwood City, CA $140,000.00 -$198,000.00 1 week ago... 
    Full time
    Remote work
    Worldwide
    Relocation

    Cabana

    San Francisco, CA
    4 days ago
  • $89.92k - $104.88k

     ...communities and user segments to honor service and build more authentic relationships....  ...visit Role Overview We are seeking an IT Support Analyst to join our dynamic IT department,...  ...on the team, you will provide critical tier 1 and tier 2 support, manage user hardware... 
    Full time
    Temporary work
    Work at office
    Remote work
    Flexible hours

    ID.me

    San Francisco, CA
    4 days ago
  •  .... We deliver full-lifecycle implementations across Sales Cloud, Service Cloud, Data 360, Agentforce, and Marketing Cloud, using our own...  ...required Additional certifications such as Platform Developer II or Integration Architect are a strong plus Hands-on experience... 
    Temporary work
    Local area

    Everant AI

    San Francisco, CA
    1 day ago
  •  ...bigger competitors. As a Senior Technical Support Engineer, you will focus on in-depth...  .... 4 + years in a support role within the service industry. Expertise in computing (Mac & PC...  ...Knowledge of Windows Server roles and features, IIS, AD, DNS and File Servers. Strong... 
    Work at office

    Hirebridge

    San Francisco, CA
    4 days ago
  •  ...Bay Area, TruAdvantage is an award-winning managed IT Service provider that specializes in real-time IT support, cybersecurity, cloud, and Strategic IT consulting....  ...Teamwork Position Overview: IT Support Specialist II is a mid-level role with over two to four years of... 
    Zero hours contract
    Work at office
    Remote work

    Griffin Resources

    San Francisco, CA
    14 days ago
  •  ...that runs the real economy. Learn more about our vision in our manifesto. Role Overview We are looking for a Technical Support Engineer to provide top-tier assistance to our customers and internal teams. You’ll troubleshoot technical issues, ensure smooth product usage,... 
    Worldwide

    Happy Robot

    San Francisco, CA
    1 day ago
  • $60k - $90k

     ...grown revenue +150% every quarter for the last four quarters, and have raised $81M from Tier 1 VC firms and other well‑known angels. About The Role We’re looking for a Technical Support Engineer who doesn’t just close tickets. You deliver an 11-star experience to every... 
    Immediate start
    Shift work

    Wispr Flow

    San Francisco, CA
    1 day ago
  •  ...experiences by providing timely and effective support Troubleshoot complex and dynamic customer...  ...customer issues, adhering to established service level agreements Track and report metrics...  ...to collaborate and learn from top-tier engineers, while still working on mission... 

    Nexthop Systems Inc

    San Francisco, CA
    5 days ago
  •  ...adoption of Pinterest Integration products with key strategic partners Own technical relationships with Tier 1 partners and Enterprise Advertisers, providing bespoke support and driving complex technical projects end-to-end Provide proactive and reactive technical support... 

    Jobtailor

    San Francisco, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Service Desk Analyst: Tier I/II Support. Be the first to apply!