Technical Support Analyst

Skidmore, Owings & Merrill LLP (SOM) is seeking an IT support specialist to deliver Tier 1–2 assistance to local, regional, and remote offices. You will handle tickets, emails, and Slack requests, providing on-site and remote support while rotating weekends. The role requires staying current with policies, industry practices, and BIM-related software. Ideal candidates have a BS in a related field or equivalent experience, 2+ years in IT support, and certifications like Microsoft or CompTIA A+. #J-18808-Ljbffr