Pet Groomer Trainee

PetSmart is seeking a Pet Groomer Trainee to join their team. As a Pet Groomer Trainee, you will be responsible for engaging with pet parents and their pets while providing positive experiences and best-in-class salon services. About Life At PetSmart: We’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. Benefits That Benefit You: Paid weekly Health benefits: medical, dental, vision 401k Tuition assistance Associate discounts and perks Paid time off for full-time associates Career pathing Development opportunities Job Summary: PetSmart’s Pet Stylist in Training is responsible for providing positive experiences and best-in-class salon services. This position will receive training and guidance from our experienced Professional Styling teams. Essential Responsibilities: Performs full menu of bath, brush, and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services. Develops and displays safe technical skills that will meet or exceed the company's minimum expectations. Recommends additional health and wellness solutions with Pet Parents based on pet’s needs. Responsible for the pet parent experience and outcomes conducted in person, over the phone, and at the sales register. Greets pet parents, answers their questions, and assists with making reservations in the salon. Conducts salon appointment reminder calls, maintains client records, and consults with pet parents on services offered. Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking. Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics. Recommends, informs, and sells merchandise and services. Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area. Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. Assists and works in other departments as required. Qualifications: Successful completion of PetSmart’s Salon Academy training and safety certification program. Prior grooming experience preferred; may be asked to complete a technical exam. Proficiency in computer applications. Ability to react under pressure and maintain composure. Flexibility in schedule, able to work evenings, weekends, and holidays as needed. Strong organizational skills and attention to detail and safety measures. Strong written and verbal communication skills. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. #J-18808-Ljbffr