Software QA Analyst

Company Description:

VR Systems is a Tallahassee-based technology company specializing in election software, with over 30 years of experience supporting the elections community. Our software spans internal election management systems through public-facing websites. Ongoing legislative and technological change requires us to remain adaptable, precise, and innovative while delivering reliable software our customers depend on.

Position Description

The Software Quality Assurance Analyst ensures software correctness by interpreting requirements, validating complex business logic, and identifying defects that impact functionality, usability, and compliance.

This role focuses on understanding how features should behave across real-world workflows and verifying that system behavior aligns with defined business rules and legislative requirements. The QA Analyst serves as a key safeguard for product correctness in a regulated environment, working closely with Product Management, Development, and Customer Support to support reliable releases.

This is an analytical, product-embedded quality role. While familiarity with automation concepts is helpful, this position is not focused on building or maintaining automation frameworks.

Position Responsibilities

• Requirements Interpretation & Validation
• Translate business and legislative requirements into structured, traceable validation approaches.
• Evaluate system behavior across workflows to confirm alignment with defined business rules and expected outcomes.
• Identify edge cases, rule-driven scenarios, and cross-feature impacts that may affect correctness or compliance.
• Testing & Investigation
• Execute structured, primarily manual validation testing across functional, integration, regression, and user acceptance scenarios.
• Use SQL as needed to support validation of business rules and system behavior.
• Investigate defects and inconsistencies across systems and environments.
• Document defects clearly and collaborate with Development teams through resolution and verification.
• Collaboration & Product Partnership
• Partner with Product Management and Development to clarify requirements and participate in design reviews with a focus on correctness and testability.
• Work with Customer Support to analyze and reproduce customer-reported issues.
• Develop working knowledge of related products and integrations to assess cross-system impacts.
• Process & Continuous Improvement
• Participate in Agile ceremonies, providing QA insight, risk identification, and status updates.
• Contribute to improvements in testing practices, documentation clarity, and quality processes.
• Occasional Duties
• Participate in requirements gathering activities.
• Review legislative changes and assess potential impact on existing functionality.
• Perform related business analysis tasks as needed.

Job Requirements

• Required
• U.S. citizen based in Tallahassee, FL.
• Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent experience.
• 3-5 years of experience as a QA Analyst or similar quality-focused role.
• Strong understanding of QA principles and Agile development methodologies.
• Demonstrated ability to write and use SQL queries to support testing and validation.
• Experience using test management and defect tracking tools.
• Strong analytical reasoning skills and attention to detail.
• Ability to interpret complex requirements and evaluate logical correctness.
• Clear written and verbal communication skills.
• Ability to work independently, manage priorities, and adapt to changing needs.
• High integrity and commitment to quality in a regulated environment.
• Availability for occasional evening or weekend work to support releases.
• Preferred
• Experience testing web-based applications.
• Familiarity with automation concepts (framework ownership not required).

Benefits

• The ability to be a member of our employee-owned company (ESOP) since VR Systems is 100% owned by the employees.
• An annual salary commensurate with your experience and work-related skills.
• 100% health and dental insurance premiums covered for the employee.
• 50% health and dental insurance for employee dependents.
• Long-term disability and life insurance coverage.
• Matching contributions to a 401k plan.
• Paid vacation and personal time

Occasional periods of travel are required. Due to the requirement to travel to customers' sites employees must be able to obtain and maintain a valid driver's license. This is a salaried position and may require work beyond the normal 40 hour work week to accomplish the job duties. This position is classified as exempt and covered under the provisions of the Fair Labor Standards Act (FLSA).

Work Environment & Physical Demands

VR Systems is a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to talk and listen. The employee will be required to work extended hours. The employee is frequently required to sit for long period of times and must have the ability to lift 35 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.