Customer Service Representative

Scully and Scully , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience required.

Responsibilities Include:

· Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders.

· Provide exceptional service and correspond with customers via email and phone in a timely fashion.

· Follow up on existing issues and keep customers updated on the status of their orders.

· Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness.

· Send and track customer sample requests as well as other administrative projects.

Basic Qualifications:

· Sales experience required.

· Ability to give exceptional customer service in a timely fashion.

· Excellent technical skills, including MS Office Suite and web-browsing.

· Great organizational, verbal and interpersonal skills.

· Very detail oriented and a quick learner.

· Ability to multi-task and prioritize.

· Computer data entry proficiency.

We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off) . Opportunity for growth within the company.

• Please attach your resume in PDF or DOC format.