Peer Support Specialist I

Peer Support Specialist I

Change Lives With Recovery Innovations! Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play. Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Position: Peer Support Specialist I

Job Type: Pool / Non-Exempt

Shift Details: Pool: Shift hours as needed; 7:00 AM - 7:30 PM or 7:00 PM - 7:30 AM. A minimum of two shifts per month required. All pool staff, regardless of type, must be available to work at least two shifts per month to include the following holidays: Christmas, New Years Day AND One other major holiday: Memorial Day, Fourth of July, Labor Day, and Thanksgiving Day. Please note the two shifts will be offered based on the provided availability by the employee. New employee orientation is three full days and does require attendance for all days. Training is Monday, Tuesday, and Wednesday onsite and full days' attendance is required.

Work Location: Crisis - Wake Recovery Response Center; Raleigh, NC

Salary/Hourly Wage: $17.00 - $18.00/hour

Specialties / Licenses or Certifications: Successful completion of Peer Employment Training thus obtaining Certification as a Peer Support Specialist required.

Summary of Job: The Peer Support Specialist I provides support and recovery training to individuals receiving services. The Peer Support Specialist I also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual.

Essential Duties and Responsibilities

Guest Care & Advocacy:

• Provides peer support to engage individuals in a recovery partnership and assists in identifying participant's hopes and dreams and the solutions they are seeking.
• Teaches recovery and life skills using recovery tools.
• Models hope, personal responsibility and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained.
• Assists in developing natural supports and community living.
• Cultivates connectedness in the person's life (self, others, the environment, and to meaning and purpose).

Compliance & Risk Management:

• Completes clinical documentation as required.
• Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies and procedures as they presently exist and as they change or are modified.
• Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.

Cross Functional Collaboration:

• Coordinates with the individual's clinical team and other supports to arrange services or resources to help the individual achieve their goals.

Additional Duties:

• Performs other related duties as assigned.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/Licenses:

• Successful completion of Peer Employment Training thus obtaining Certification as a Peer Support Specialist required.
• High School Diploma or equivalent.

Experience:

• Lived experience requiring mental health and/or substance use services.

Skills:

• Basic computer skills.
• Ability to teach/train recovery information and recovery tools.
• Effective communication skills.
• Must be able to pass de-escalation training, as defined by state requirements.

Driving Requirements:

• If driving is required for this position, must meet all requirements outlined in Recovery Innovations driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

Miscellaneous Requirement(s):

• Applicants must be at least 18 years old unless residing in a state where funder or government regulations set a different minimum age requirement.
• Travel required based on business need.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
• Must be able to obtain designated fingerprinting clearance in applicable states.
• Must be able to pass education verification check.
• Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

A Direct Service Competency Checklist must be completed as part of the new hire onboarding process.

Physical Demands: May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds. Work Environment May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Warmline over-the-phone Peer Support Specialist will work in a remotely and not be in an office or behavioral health facility.