Medical Office Associate - Family Practice Exeter Health

Medical Office Associate

Penn State Health Exeter Family Practice is expanding its Clerical team! This office functions as primary care and oversees gynecology. It's a busy clinic, seeing upwards of 200 patients/day, so each staff member is required to complete at least one late evening per week.

The selected Medical Office Associate (MOA) will check patients in and out of appointments, schedule appointments, and answer inbound phone calls. The MOA will assist patients with referrals, prior authorizations, and all other matters. Asynchronous administrative duties will also be delegated daily.

Due to high patient flow, prior experience in a healthcare administration setting is a plus. Join the Suite 202 team today!

Minimum Qualification(s):

• High School graduate or equivalent required

Preferred Qualification(s):

• Six (6) months of customer service experience preferred

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

Penn State Health Medical Group is committed to providing patient- and family-centered care to all patients and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.