Bilingual Administrative Assistant
Outreach: Building Healthy Lives
FT SOR: Bilingual (Spanish) Administrative Assistant, Richmond Hill, NY
FT non exempt
Outreach Development Corporation
Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training.
Job Scope:
- Providing information regarding services, conducting phone screening, recording information in the intake book. Interacting with referral sources, clients and staff in a professional, ethical and caring manner.
- Answering/screening incoming phone calls; welcoming and screening visitors; maintaining reception area appearance; maintaining knowledge of staff schedules.
- Conducting pre-intake telephone screening, scheduling intake appointments and recording relevant intake information in the intake log.
- Collecting client fees, issuing receipts and recording information in the computer. Collecting all Medicaid client cards on a daily basis and swiping card using Medicaid machine. Reporting any benefit denials to appropriate staff.
- Maintaining efficient and understandable filing system for administrative and clinical records; updating filing system on a periodic basis. Ensuring charts are well organized.
- Maintaining a supply of forms and pre-arranged intake folders. Disassembling charts of discharged clients and files appropriately.
- Inputting all daily client activity and client demographic information in the computer.
- Monitoring the following internal records: Caseload updates, clinic appointment books, toxicology client roster, etc.
- Scheduling medical, psychiatric and intake appointments for clients as needed.
- Assisting in safeguarding clients' confidentiality in accordance with pertinent regulations, which include HIPAA and CFR42, Part 2.
- Assisting in the maintenance and order of office and toxicology supplies.
- Assisting in maintenance of the physical plant; reporting needed repairs in a timely manner; responding appropriately to emergencies; utilizing appropriate agency resources in seeking to improve physical plant function and safety.
- Bilingual Spanish required
Position Status
This is a full-time non-exempt position.
TUESDAY 9-5PM
WEDNESDAY 9-5PM
THURSDAY 9-5PM
FRIDAY 9-5PM
SATURDAY 9-3PM
Outreach: Building Healthy LivesVacancy posted 4 days ago
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