HVAC Install Manager

$60k - $80k

Jake's Heating, Air & Plumbing

Job Description

Salary: $60,000- 80,000

Jakes Heating, Air & Plumbing is looking for an HVAC Install Manager who can keep operations tight, customers happy, and installs on schedule. If youre organized, thrive under pressure, and know how to turn moving parts into a smooth process, youre exactly who we want.

Were a family-owned HVAC and plumbing company thats been serving our community since 2006. Quality work and customer experience are everything here.

What Youll Do

Lead and manage the residential install process from start to finish
Ensure a smooth, positive customer experience with proactive communication
Coordinate with sales and install teams to keep jobs on schedule and on spec
Conduct on-site visits when needed to confirm quality and installation standards
Track performance metrics (KPIs) daily, weekly, and monthly
Use spreadsheets to monitor install efficiency and provide insights
Manage ordering, staging, and delivery of equipment and parts
Ensure all documentation (warranty, rebate, financing, etc.) is accurate and submitted on time
Follow up with customers at seasonal check-ins, and at 1-year and 2-year mark to drive retention
Help the team meet our goal of completing 3 installs per day while maintaining quality

What Youll Need

Experience in HVAC installations or related field preferred (HVAC knowledge is a plus)
Strong understanding of KPIs and how to use them to improve performance
Proficient with Microsoft Excel and Word
Excellent organization, problem-solving, and communication skills
Ability to manage multiple tasks and deadlines in a fast-paced environment
Professional under pressure and customer-focused
Self-motivated, dependable, and detail-oriented
Comfortable with occasional site visits to resolve technical or customer concerns
No company vehicle provided for this role

Why Youll Love Working Here

Competitive salary based on experience
Health insurance, IRA, and paid time off
Fast-paced environment with strong leadership support
Opportunity to impact results, customer experience, and team performance
Family-owned company where high standards are the norm

Apply

Vacancy posted 11 days ago

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