Technical Support Engineer - AI/Agent Workflows, Scale
Blacksmith
A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems and automation tools. This role requires a customer-first approach to ensure customer satisfaction and will play a crucial part in building best practices for technical support. Attractive benefits include medical insurance, competitive salary, and unlimited PTO. #J-18808-Ljbffr Blacksmith
$60.8k - $93.6k
...Product Manager in New York focused on deploying and managing AI agents. The role requires 4+ years of experience in product... ...governance frameworks, managing AI documentation, and scaling adoption across workflows. The position offers a competitive salary range of $60,8...Suggested- Basis, an AI‑driven company in NYC, seeks an AI Education Lead to make every employee maximally effective with AI. This is... ...the cutting edge as models and tools evolve weekly, running agents, building workflows, and shaping people’s judgment. You’ll design company‑wide programs...Suggested
- ...building, and maintaining robust data pipelines at scale, particularly for AI and agent-based systems. Strong knowledge of data... ...applied AI environment. Familiarity with supporting research and development workflows for agentic systems, including feedback loops,...SuggestedFull time
$100k - $300k
...Cogent is an Applied AI Lab building the... ...generation of AI agents for cybersecurity.... ...unprecedented speed and scale. Cogent’s "AI... ...agentic security workflows a reality. Since... ...Forward Deployed Agent Engineer at Cogent, you... ...love solving hard technical problems, and want...Suggested- Valkai is seeking a full-stack product engineer to turn complex AI capabilities into clear, dependable workflows across web and document-based surfaces. You will own... ...with a strong focus on interaction design and technical quality. You will collaborate with product, design...Suggested
$180k - $210k
...is building the AI operating layer... ...operational workflows that run their... ...chain operates at scale.We are backed by... ...member of the Agents team and help us... ..., product engineers, ML teams, and... ...balancing user needs, technical constraints,... ...Being in person supports real-time decision...Temporary workLocal areaFlexible hoursShift work$180k - $225k
About Scale AIScale AI is the data foundation for AI, helping organizations... ...to build production AI agents that automate complex workflows, help humans, reason... ...one of the hardest engineering challenges.As a Frontier... ...business problems into technical architectures.Strong written...Full time$205.6k - $257k
Scale has been the leading AI data foundry, helping fuel the most exciting... ...vertical within our Agents Data & Reinforcement... ...software and workflows that labs use to train... ...driving execution across engineering, operations, and go-... ...closely with technical stakeholders (formal...Full time$216k - $270k
...About Scale Scale’s mission is to develop reliable AI systems for the world’s most important... ...As a Machine Learning Engineer on Agent Oversight, you will drive... ...maintaining rigorous technical standards. You will... ...other fine-tuning/RL workflows, reward modeling, or...Full time- ...run a petabyte-scale Ceph cluster that... ...platform: running agent sandboxes at... ...resolution of complex technical issues.... ...and work with the engineering team to resolve... ...foundations for Technical Support Engineering best... ...in setting up AI/agent native workflows. Comfortable...
- ...that is ready to send. It's scaled from $2M → $50M in ARR in under... ...We're looking for a Technical Support Engineer who doesn't just close tickets... ...own, often with the help of AI. You'll need creativity, technical... ...AI tools to accelerate your workflow: drafting responses,...H1bWork at officeImmediate startRemote workRelocationVisa sponsorshipFlexible hoursShift work
$95k - $115k
...leading agentic AI search... ...powers agentic workflows, AI-driven recommendations... ..., bots, and AI agents search,... ...table! About Engineering at Botify:... ...team builds and scales the technologies... ...with advanced technical skills, enabling... ...The Technical Support Engineer position...Full timeSummer workWork at officeRemote workFlexible hours$90k - $115k
...Technical Support Engineer New York City, NY Sigma is growing rapidly, and... ...Support Engineering team is scaling alongside it to meet the needs... ...About us: Sigma is the AI Apps and agentic analytics... ..., and automate critical workflows all without moving data or...Full timeWork experience placementWork at officeFlexible hours- ...Senior Product Engineer (AI / Full Stack)OverviewWe are seeking... ...a strong emphasis on agent orchestration, prompt... ...implement agent-based workflows and prompt strategies * Build and scale retrieval systems to power... ...and backend services supporting AI-driven functionality...
- ...understands biology at the scale and complexity... ...problems in both AI and biology are... ...will build the agent infrastructure that... ...usable tools and workflows. This role owns the... ...maintain software engineering practices across the... ...feedback, support you and help you grow...Full time
- ...experiences with AI. We are... ...industries—our agents already reach over... ...executives and technical teams at health... ...they operate at scale. Navigate healthcare... ...systems and workflows, including... ...founder or founding engineer—you know what... ...parents. We support and respect each...Full timeFlexible hours
$218k - $273k
...Scale AI is the data foundation for AI, helping... ...About the General Agents Team The... ...Machine Learning Engineer (MLE) on the General... ...Contribute to technical direction and architectural... ...fundamentals, supported by a Bachelor’s and... ...orchestration layers, or workflow systems (e.g.,...Full time$250k - $330k
...leading conversational AI platform... ...experience. Our AI agents provide intelligent... ...customer experience at scale. We've raised over... ...transform complex engineering work into... ...accessible to both technical and non-technical... ...understand current workflows, then designing elegant...Full timeWork at office- ...streamline their financial workflows, with hundreds of 5/5... ..., we expect more from engineers than writing and... ...Software Engineers to build AI agents that power the next... ...Designing and scaling APIs and CLI to enable... ...Process Intro call Technical assessment Technical...Full time
- ...streamline their financial workflows, with hundreds of 5/5... ...We’re hiring Software Engineers to build AI agents that power the next generation... ...workspace Designing and scaling APIs and backend systems... ...Process Intro call Technical assessment Technical interview...Full time
$161.3k - $241.9k
...combining frontier agentic AI, an enterprise-grade... ...world-class investor support, we’re scaling fast and defining a... ...— from leadership to engineers — and work together... ...a Software Engineer, Agents, you'll build the... ...to understand legal workflows, design practical evaluations...Full time$83k - $145k
...Essential Cloud for AI™. Built for... ...innovators to build and scale AI with confidence... ...with deep technical expertise to accelerate... ...experience. This team supports the infrastructure... ...and customer engineering teams, offering valuable... ...support workflows and reduce manual...Permanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hoursShift work$140k - $200k
Traba is the AI operating layer for the industrial... ...broader operational workflows that run their facilities... ...supply chain operates at scale.We are backed by... ...Catalyst.You'll build the AI agents themselves—the... ...entrepreneurial AI Agent Engineer to join as a founding member...Temporary workLocal areaShift workDay shift$152k - $240k
...effortlessly. Brex's AI-native... ...resources, and support you need to grow... .... Engineering at Brex... ...building systems that scale with speed and... ...We tackle hard technical problems, own our... ...re building AI agents to automate and... ...systems into agentic workflows. This is a...Full timeWork at officeRemote workWork from home$192k - $240k
...Sales to SREs uses AI to query their... ...spanning the Data agent experience, the semantic... ...team of engineers, designers and other... ...have built unique AI workflows for yourself, hack... ...to interact with technical stakeholders and executives... ...complexity at scale. It brings...Live inWork at office- ...building the agentic AI layer for... ...panels - to power workflows like trial matching... ...task-driven AI agents that sit inside... ...records at scale, in real time.... ...honest ETAs in non-technical language Build support infrastructure:... ...into product or engineering priorities Train...
$160k - $180k
Technical support for the people building software — not a script... ...technical support engineers to help build its support... ...that when a critical workflow fails, the support... .... Use automation and AI to remove repetitive support... ...instead of solving scale by adding more manual...Full timeWork at officeImmediate startRemote work- ...'re looking for a Senior Technical Support Engineer to become a technical extension... ...who naturally integrate AI into their daily workflow—not simply as a writing... ...support function that scales alongside the company. What... ...or implementing AI agents, LLM-powered workflows, internal...Remote workFlexible hours
$240k - $300k
Traba is the AI operating layer for the... ...broader operational workflows that run their... ...chain operates at scale.We are backed by Founders... ...'ll build the AI agents themselves—the... ...entrepreneurial Staff Agent Engineer to join as a... ...depth meets technical breadth. You're as...Temporary workLocal areaShift work$190k - $270k
Staff Software Engineer - Agent QualityP-1215At Databricks, we... ...world’s best data and AI platform so our... .... You will design and scale the infrastructure, tooling, and developer workflows that let researchers and... ...development.Shape the long-term technical direction for agent...Local areaWorldwide
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