Technical Support Engineer - AI/Agent Workflows, Scale
Blacksmith
A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems and automation tools. This role requires a customer-first approach to ensure customer satisfaction and will play a crucial part in building best practices for technical support. Attractive benefits include medical insurance, competitive salary, and unlimited PTO. #J-18808-Ljbffr Blacksmith
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer - AI/Agent Workflows, Scale in New York, NY vacancy
$90k - $115k
...Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an... ...benefits package. About Us Sigma is the AI Apps and agentic analytics platform... ..., and automate critical workflows all without moving data or breaking...SuggestedFull timeWork experience placementWork at officeFlexible hoursSigma
New York, NY3 days ago$95k - $115k
...leading agentic AI search... ...powers agentic workflows, AI-driven recommendations... ..., bots, and AI agents search,... ...the table! About Engineering at Botify: At Botify... ...builds and scales the technologies... ...with advanced technical skills, enabling... ...year of Technical Support experience...SuggestedSummer workWork at officeRemote workFlexible hoursBotify
New York, NY3 days ago$80k - $100k
...Technical Support Engineer (NYC) Solutions New York City Full-time Description Grab... ...the leader in Responsible AI Agents for Healthcare, enables... ...systems to safely automate workflows and conversations across their... ...to maintain, and simple to scale—generating better conversations...SuggestedFull timeWork at officeVerana Health
New York, NY5 days ago- ...run a petabyte-scale Ceph cluster that... ...platform: running agent sandboxes at... ...resolution of complex technical issues. Develop... ...work with the engineering team to resolve... ...for Technical Support Engineering best... ...Experience in setting up AI/agent native workflows. Comfortable...Suggested
- ...building the agentic AI layer for... ...panels - to power workflows like trial matching... ...task-driven AI agents that sit inside... ...records at scale, in real time.... ...honest ETAs in non-technical language Build support infrastructure:... ...into product or engineering priorities Train...Suggested
$83k - $145k
...Essential Cloud for AI™. Built for... ...innovators to build and scale AI with confidence... ...with deep technical expertise to accelerate... ...experience. This team supports the infrastructure... ...and customer engineering teams, offering valuable... ...support workflows and reduce manual...Permanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hoursShift workCoreWeave
New York, NY11 days ago- ...available web data at scale. The platform powers use cases across AI, market intelligence,... ...build products, automate workflows, and make better... ...they are looking for a Technical Product Support Representative to help... ...need to be a software engineer, but you should be technically...Full timeImmediate startRemote work
Olive Systems Group Inc
New York, NY14 days ago $216k - $270k
...About Scale Scale’s mission is to develop reliable AI systems for the world’s most important... ...As a Machine Learning Engineer on Agent Oversight, you will drive... ...maintaining rigorous technical standards. You will... ...other fine-tuning/RL workflows, reward modeling, or...Full timeScale Ai, Inc.
New York, NY1 day ago- ...enterprises orchestrate AI-powered work. Our... ...and deploying AI agents that are grounded... ...software engineer to join our engineering... ...execute autonomous workflows, orchestrate multi... ..., building, and scaling next-generation AI... ...backend APIs that support AI/agent workflows...Full timeWork at officeLocal areaFlexible hours
Writer
New York, NY3 days ago - ...experiences with AI. We are... ...industries—our agents already reach over... ...executives and technical teams at health... ...they operate at scale. Navigate healthcare... ...systems and workflows, including... ...founder or founding engineer—you know what... ...parents. We support and respect each...Full timeFlexible hours
Sierra
New York, NY1 day ago $250k - $330k
...leading conversational AI platform... ...experience. Our AI agents provide intelligent... ...customer experience at scale. We've raised over... ...transform complex engineering work into... ...accessible to both technical and non-technical... ...understand current workflows, then designing elegant...Full timeWork at officeDecagon
New York, NY1 day ago- ...streamline their financial workflows, with hundreds of 5/5... ..., we expect more from engineers than writing and... ...Software Engineers to build AI agents that power the next... ...Designing and scaling APIs and CLI to enable... ...Process Intro call Technical assessment Technical...Full time
Liveflow
New York, NY1 day ago $218k - $273k
...Scale AI is the data foundation for AI, helping... ...About the General Agents Team The... ...Machine Learning Engineer (MLE) on the General... ...Contribute to technical direction and architectural... ...fundamentals, supported by a Bachelor’s and... ...orchestration layers, or workflow systems (e.g.,...Full timeScale Ai
New York, NY1 day ago- ...HawkAI, an enterprise AI venture for US... ...software to market at scale. You’ll co-create with... ...embedded design, engineering, growth, and fundraising support from day one Investor... ...quality, and autonomous workflow execution Capital —... ...familiarity in AI agents/LLMs How to Apply...
$161.3k - $241.9k
...combining frontier agentic AI, an enterprise-grade... ...world-class investor support, we’re scaling fast and defining a... ...— from leadership to engineers — and work together... ...a Software Engineer, Agents, you'll build the... ...to understand legal workflows, design practical evaluations...Full timeHarvey
New York, NY1 day ago- ...streamline their financial workflows, with hundreds of 5/5... ...We’re hiring Software Engineers to build AI agents that power the next generation... ...workspace Designing and scaling APIs and backend systems... ...Process Intro call Technical assessment Technical interview...Full time
Liveflow
New York, NY1 day ago - ...understands biology at the scale and complexity... ...problems in both AI and biology are... ...will build the agent infrastructure that... ...usable tools and workflows. This role owns the... ...maintain software engineering practices across the... ...feedback, support you and help you grow...Full time
Output Biosciences
New York, NY1 day ago $152k - $240k
...effortlessly. Brex’s AI-native... ...resources, and support you need to grow... ...your career. Engineering at Brex Engineering... ...systems that scale with speed and... ...We tackle hard technical problems, own... ...re building AI agents to automate and... ...into agentic workflows. This is a technical...Full timeWork at officeRemote workWork from homeBrex Inc.
New York, NY1 day ago- ...Technical Support Engineer We're looking for a Technical Support Engineer who doesn't just close tickets... ...your own, often with the help of AI. You'll need creativity, technical depth... ...immediately Use AI tools to accelerate your workflow: drafting responses, analyzing...Immediate startShift work
Wispr Flow
New York, NY2 days ago $48 - $54 per hour
...with an integrated, privacy-sensitive AI-powered platform that includes solutions... ...seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million... ...About the Role Verkada is looking for Technical Support Engineers to support our growing base of...Hourly payWork visaFlexible hoursShift workVerkada
New York, NY2 days ago- ...Role Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer... ...is being rebuilt with AI tooling and proper engineering... ..., alerts, integrations, and agent observability features — using... ...LLM tools actively in your workflow — to write runbooks, debug faster...
Montecarlo
New York, NY4 days ago - ...Senior Product Engineer (AI / Full Stack)OverviewWe are seeking... ...a strong emphasis on agent orchestration, prompt... ...implement agent-based workflows and prompt strategies * Build and scale retrieval systems to power... ...and backend services supporting AI-driven functionality...Part time
Huxley Associates
New York, NY10 hours ago $128.4k - $165k
...that operate at scale, with an... ...experienced operators, technical leaders, and... ...for a Senior IT Engineer who will play a... ...automation (Tines/Okta Workflows) to streamline... ...that supports it Contribute... ...assets Use AI coding assistants... ...judgment about where agents fit versus...Local areaRo
New York, NY4 days ago$90k - $120k
...IT Engineer New York, NY About Genius AI Genius AI is building technology... ...plus the AI-powered workflows that turn manual... ...bottleneck. You'll be the technical owner Security,... ...AI-powered tooling scale together as... ...so a small team can support a workforce that keeps...Work at officeLocal areaFlexible hoursNight shiftGlossGenius
New York, NY5 days ago- ...are an applied AI lab building end... ...-end software agents. We're the... ...first AI software engineer. Our... ...AI including Scale AI, Palantir, Cursor... ...and support our growing team... ...and GTM teams Technical Support: Provide... ...implement automated workflows to reduce...Work at officeLocal areaRemote work
Cognition Corp
New York, NY4 days ago $320k
...interpretable, and steerable AI systems. We want AI to... ...committed researchers, engineers, policy experts, and... ...capabilities. The Agent Infrastructure team designs... ...services at the hyper scale Comfortable building... ...Familiarity with workflow orchestration systems (...Full timeWork at officeImmediate startVisa sponsorshipFlexible hoursAnthropic
New York, NY1 day ago$150k - $175k
...and the leader in AI music. We are backed... .... As a Senior IT Engineer, you'll work with... ...capabilities that let Suno scale quickly and... .../ mover / leaver workflows, run access... ...sense. Scale IT support - write runbooks and... ...translate complex technical concepts for a wide...Full timeWork at officeLocal areaSUNO
New York, NY5 days ago$149.04k - $195.62k
...Senior IT Engineer Hi, we're Oscar. We're... ...will be the primary technical point of contact... ...lifecycle, transforming support infrastructure... ...ecosystem that scales through sophisticated... ..., optimizing AI-driven Answer Bots... ...tools. Lifecycle workflow orchestration: Design...Full timeWork at officeFlexible hoursOscar Health
New York, NY11 hours ago- ...We Need Rillet's support function is new and... ...'re building it to scale through engineering, not just headcount... ...-solving with the technical work of building the... ..., automations, and AI-assisted workflows that make support... ...ticket routing, AI agent improvements, and internal...Work at officeRelocationFlexible hours
- ...FastAPI services, and AI-powered workflows. We build and ship... ...work drive decisions at scale, this is that type of... ...Partner with data engineers to integrate BigQuery... ...through production, owning technical design,... ...solutions, including agents, agentic workflows, and...Immediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer - AI/Agent Workflows, Scale. Be the first to apply!
Related searches
- support escalation engineer New York, NY
- IT engineer New York, NY
- support engineer New York, NY
- remote network administrator / IT support engineer New York, NY
- IT software engineer New York, NY
- IT developer New York, NY
- lab support engineer New York, NY
- line support engineer New York, NY
- remote support engineer New York, NY
- senior support engineer New York, NY