Technical Support Engineer - AI/Agent Workflows, Scale
Blacksmith
A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems and automation tools. This role requires a customer-first approach to ensure customer satisfaction and will play a crucial part in building best practices for technical support. Attractive benefits include medical insurance, competitive salary, and unlimited PTO. #J-18808-Ljbffr Blacksmith
$60.8k - $93.6k
...Product Manager in New York focused on deploying and managing AI agents. The role requires 4+ years of experience in product... ...governance frameworks, managing AI documentation, and scaling adoption across workflows. The position offers a competitive salary range of $60,8...Suggested- ...We’re looking to bring on an AI Engineer who will architect and build the agent systems powering FLORA. As... ...you’ll design, implement, and scale the backbone of agentic workflows that let creatives... ...creative control as you do about technical novelty. 5+ years of engineering...Suggested
$185k
...Description Napster is hiring a Technical Support Engineering Lead to build and lead the... ...guides, support workflows, and knowledge base content... ...supporting developer platforms, AI products, real‑time media,... ...incident management. Experience scaling support from engineering‑...SuggestedFlexible hours- ...run a petabyte-scale Ceph cluster that... ...platform: running agent sandboxes at... ...resolution of complex technical issues. Develop... ...work with the engineering team to resolve... ...foundations for Technical Support Engineering best... ...in setting up AI/agent native workflows. Comfortable...Suggested
$80k - $130k
...Technical Support Engineer Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable... ..., and simple to scale—generating better conversations...SuggestedFull timeWork at office- ...building the agentic AI layer for... ...panels - to power workflows like trial matching... ...task-driven AI agents that sit inside... ...records at scale, in real time.... ...honest ETAs in non-technical language Build support infrastructure:... ...into product or engineering priorities Train...
- Mirage, based in New York, is seeking a Software Engineer to design and build agentic systems that enhance creative workflows for video production. The ideal candidate will have over 5 years of experience in the industry, particularly in ML systems and context engineering...
- ...(HPC), and large-scale data center environments... ...client running AI workloads at scale... .... This team supports the infrastructure... ...internal and customer engineering teams, offering valuable... ...provide tailored technical support... ...streamline support workflows and reduce manual...Work at officeRemote workShift work
$85k - $95k
A technology company is looking for a Technical Support Engineer. The role involves troubleshooting technical issues, responding to customer inquiries, and ensuring satisfaction. Applicants should have over two years of experience in technical support, strong communication...Remote job$127.2k - $254.4k
...Remote Department Engineering, AI & Machine... ...world-class client support through our products... ...hands-on building to scale growth. Finance... ...today, automating workflows while defining... ...and MCP or similar agent coordination layers... ...designed for a technical builder and systems...Full timeLocal areaRemote work- ...HawkAI, an enterprise AI venture for US... ...software to market at scale. You’ll co‑create with... ...embedded design, engineering, growth, and fundraising support from day one Investor... ...quality, and autonomous workflow execution Capital —... ...familiarity in AI agents/LLMs How to Apply Please...
$1,500 - $2,000 per month
Builder Lead Converter AI Agent Specialist... ...agents that automate workflows, integrate with... ...basic chatbots-supporting operations, marketing... ...efficiency at scale. If you enjoy turning... ...for: Strong technical execution Clear... ...LLMs and prompt engineering Experience building...For contractorsWork at officeRemote workMonday to Friday$205.6k - $257k
Scale has been the leading AI data foundry, helping fuel the most exciting... ...vertical within our Agents Data & Reinforcement... ...software and workflows that labs use to train... ...driving execution across engineering, operations, and go‑... ...closely with technical stakeholders (formal...$180k - $210k
...is building the AI operating layer... ...operational workflows that run their... ...chain operates at scale. We are backed... ...member of the Agents team and help us... ...founders, product engineers, ML teams, and... ...user needs, technical constraints, and... ...Being in person supports real-time...Local areaFlexible hoursShift work- Overview The AI Agent Orchestration Lead role is... ...Intelligence, DevOps, Platform Engineering, and enterprise‑scale automation. This... ...agent frameworks, workflow orchestration,... ...documentation, and operational support activities. Build... ...playbooks, and technical documentation....
- A leading consumer finance firm in New York is looking for a Staff Product Manager to own the AI agent strategy. The role involves defining roadmaps tied to business outcomes, building evaluation frameworks, and maximizing operational efficiency to drive revenue. Candidates...
$165k - $220k
Valtech is seeking an AI Agent Developer to design and deploy intelligent AI agents integrated with Microsoft Fabric. This full-time, on-site position in New York requires strong experience with OpenAI APIs. Candidates should have proficiency in Python and other critical...Full timeRemote work- ...Why Jerry.ai ? Join a pre-IPO startup... ...leveraging LLMs, agents, and internal APIs... ...of product, engineering, and applied AI as you build and scale a sophisticated system... ...accuracy. Serve as the technical translator between... ...voice models and workflow automation. Who...Contract workPart timeFreelanceLocal areaRemote work
- ...Software Engineer, Agent Evaluation and Quality Engineering... ...agent behavior at scale, and partner closely with... ...best-in-class AI evaluation system: curated... ...analysis tooling and workflows for debugging agent behavior... ...to schedule 2-3 short technicals. After, we'll schedule...Full timeWork at office
$130.2k - $195.3k
...FastAPI services, and AI-powered workflows. We build and... ...decisions at scale, this is that type... ...Partner with data engineers to integrate BigQuery... ..., owning technical design, implementation... ...solutions, including agents, agentic... ...leader in free ad-supported TV, delivering more...Immediate start- ...streamline their financial workflows, with hundreds of 5/5... ..., we expect more from engineers than writing and... ...Software Engineers to build AI agents that power the next... ...Designing and scaling APIs and CLI to enable... ...Process Intro call Technical assessment Technical...
$200k - $400k
...leading conversational AI platform... ...Douglas to deploy AI agents that power personalized... ...redefined from support tickets and hold music... ...layer that turns workflows, tools and... ...experimental, frontier‑style engineering. The team... ...improvements safely and at scale. In this role,...Full timeWork at officeLocal area$150k - $200k
As a Lead AI Agent Architect at Parloa, you will play... ...will craft effective AI workflows, ensuring quality,... ...advice and execution support to customers and partners... ...with Forward Deployed Engineers to connect customers’... ...agent performance at scale. What's in it for you...Work at officeFlexible hoursNight shift$231k - $340k
...combining frontier agentic AI, an enterprise-grade platform... ..., and world-class investor support, we’re scaling fast and defining a new... ...Role Overview As a Software Engineer, Agents, you'll build the systems that... ...PMs to understand legal workflows, design practical evaluations...$146.9k - $262.4k
...Solution Architect, AI Agents page is loaded##... ...**Help product engineering teams design and... ...innovative solutions at scale.## About this... ...teams navigate technical challenges, design... ...or third-party support during interviews... ...both content and workflow automation to drive...Work at officeWorldwide$87k - $115k
...here at Palantir. As an IT Support Engineer, you take real pride of our... ...firmly believe that good support scales when knowledge is shared... ...deep familiarity with their workflows and technology preferences.... ...industry experience with LLMs and AI agents, with a deep passion for...Permanent employmentWork experience placementWork at officeRemote workWork from homeRelocation packageShift work$152k - $240k
...effortlessly. Brex's AI-native... ...resources, and support you need to grow... ...your career. Engineering at Brex Engineering... ...systems that scale with speed and... ...We tackle hard technical problems, own... ...re building AI agents to automate and... ...into agentic workflows. This is a...Work at officeRemote workWork from home- ...Technical Support Engineer At NiCE, we don't limit our challenges. We challenge our limits. Always. We... ...enterprise patch deployments across large-scale environments. Hands-on experience... ...an innovation powerhouse that excels in AI, cloud and digital, NiCE is...
- ...constant iteration. As AI makes execution... ...the Role Clay is scaling fast and the IT... ...function is new. The IT Support Team will be the... ...of the support engineer role is service delivery... ...IT to configure workflows and build process... ...end to end Technical fluency: comfortable...Work at office
$165k - $175k
...provides guidance, support and treatment... ...Pelago has scaled to helping hundreds... ...About Pelago Engineering: Our engineering... ...scale. As AI transforms how... ..., and technical tradeoffs Shape... ...most. As an AI Agent Engineer, you'll identify workflows that are repetitive...Full timeWork at officeFlexible hours3 days per week
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